Answer:
It provides 40% to 60% of the policyholder's income for up to one year. Explanation: Short term disability insurance covers the income of a person that has to leave work as a result of illness or injury. It provides financial assistance while the individual recuperates at home
Explanation:
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Abbott, Inc., plans to issue $500,000 of ten percent bonds that will pay interest semiannually and mature in five years. Assume that the effective interest rate is 12 percent per year compounded semiannually. Calculate the selling price of the bonds. Round answers to the nearest whole number.
Answer:
$463,202.25
Explanation:
The calculation of the selling price of the bond is given below:
The selling price of the bonds is
= Present value of interest + Present value of maturity
where,
In semi-annually basis , the rate of interest would be divided by 2 and the time period would be double
So, The Present value of interest equals to
= $500,000 × 5% × 7.36009
= $184,002.25
The 7.36009 represent PVIFA factor. Refer to the PVIFA table for the same
And, the Present value of maturity is
= $500,000 × 0.5584
= $279,200
So, the selling price of the bond is
= $184,002.25 + $279,200
= $463,202.25
Assume a company is preparing a budget for its first two months of operations. During the first and second months it expects credit sales of $48,000 and $76,000, respectively. The company expects to collect 60% of its credit sales in the month of the sale and the remaining 40% in the following month. What is the expected cash collections from credit sales during the first month
Answer:
$28,800
Explanation:
Follow the given collection policy :
Cash Collection = 60 % in month of the sale + 40 % in the following month
therefore,
During the first month :
Cash Collection = 60 % in month of the sale only
= $48,000 x 60 %
= $28,800
The expected cash collections from credit sales during the first month is $28,800
Lara uses the standard mileage method for determining auto expenses. During 2020, she used her car as follows: 21,800 miles for business, 4,360 miles for personal use, 6,540 miles for a move to a new job, 2,180 miles for charitable purposes, and 1,090 miles for medical visits. Presuming that all the mileage expenses are allowable (i.e., not subject to percentage limitations), what is Lara's deduction for:
Answer:
A. Business $11,881
B. Charitable $305.2
C. Medical $196.2
Explanation:
Calculation to determine Lara's deduction for:
a. Deduction for Business= (21,800 miles x .545)
Deduction for Business= $11,881
b. Deduction for Charitable= (2,180 miles x .14)
Deduction for Charitable= $305.2
c. Deduction for Medical=(1,090 miles x .18)
Deduction for Medical=$196.2
Therefore Lara's deduction are:
A. Business $11,881
B. Charitable $305.2
C. Medical $196.2
The capital expenditures budget should be integrated with all of the following except
For an open economy under a floating exchange rate regime, _________________________.
a.) Monetary policy is highly effective.
b.) Fiscal policy is highly effective.
c.) Monetary policy is ineffective.
d.) B and C.
10. Stone Industries has three product lines: X, Y and Z. The following information is available: Product X Product Y Product Z Sales $100,000 $70,000 $44,000 Variable costs 76,000 48,000 30,000 Contribution margin 24,000 22,000 14,000 Avoidable fixed costs 9,000 18,000 3,000 Unavoidable fixed costs 6,000 6,000 7,700 Operating income(loss) $9,000 $(2,000) $3,300 Stone Industries is thinking about dropping Product Y because it is reporting a loss. Assume Stone Industries drops Product Y and does not replace it. What will happen to operating income
Exercise 9-18 (Algorithmic) (LO. 5) In 2020, the CEO of Crimson, Inc., entertains 9 clients at a skybox in Memorial Stadium for a single athletic event during the year. Substantive business discussions occurred at various times during the event. The box cost $6,750 per event and seats 11 people. (The cost of a regular, nonluxury box seat at Memorial ranges from $50 to $100.) Refreshments served during the event cost $1,720 (and were separately itemized on the bill Crimson received). How much of these costs may Crimson deduct
Answer: $860
Explanation:
As substantive business discussions took place in box at various times, there can be certain deductions for business purposes.
The box cost is not deductible because the cost is substantially higher than the cost of nonluxury box seats at the same stadium.
As per normal taxation convention, 50% of the refreshments can be deducted as business expenses:
= 50% * 1,720
= $860
Decker Company has five products in its inventory. Information about the December 31, 2021, inventory follows. Product Quantity Unit Cost Unit Selling Price A 1,000 $ 25 $ 32 B 1,200 31 36 C 1,000 2 6 D 600 5 4 E 1,000 35 32 The cost to sell for each product consists of a 10 percent sales commission. Required: 1. Determine the carrying value of inventory at December 31, 2021, assuming the lower of cost or net realizable value (LCNRV) rule is applied to individual products. 2. Determine the carrying value of inventory at December 31, 2021, assuming the LCNRV rule is applied to the entire inventory. 3. Assuming inventory write-downs are common for Decker, record any necessary year-end adjusting entry based on the amount calculated in requirement 2.
Answer:
Decker Company
1. The carrying value of inventory with LCNRV applied to individual products = $95,384
2. The carrying value of inventory with LCNRV applied to the entire inventory = $102,200
3. There is no write-down since the total cost is chosen as the LCNRV in requirement 2.
Explanation:
a) Data and Calculations:
December 31, 2021 Inventory:
Product Quantity Unit Cost Unit Selling
Price
A 1,000 $ 25 $ 32
B 1,200 31 36
C 1,000 2 6
D 600 5 4
E 1,000 35 32
Product Quantity Unit Cost Unit Selling Net Realizable LCNRV Total
Price Value
A 1,000 $ 25 $ 32 $29 $25 $25,000
B 1,200 31 36 33 31 37,200
C 1,000 2 6 5.45 2 2,000
D 600 5 4 3.64 3.64 2,184
E 1,000 35 32 29 29 29,000
Carrying value of inventory $95,384
Total cost = (1,000 * $25) + (1,200 * $31) + (1,000 * $2) + (600 * $5) + (1,000 * $35)
= ($25,000) + ($37,200) + ($2,000) + ($3,000) + ($35,000)
= $102,200
Total selling price = (1,000 * $32) + (1,200 * $36) + (1,000 * $6) + (600 * $4) + (1,000 * $32)
= ($32,000) + ($43,200) + ($6,000) + ($2,400) + ($32,000)
= $115,600
= $105,091 ($115,600/1.1)
LCNRV = $102,200
1. The carrying value of inventory on December 31, 2021, is $95,384 for individual products.
2. The carrying value of inventory on December 31, 2021, is $102,200 for the entire inventory.
3. There would be no recording entry.
The carrying value of inventory would be computed as follows in the given table.
Hence, the total carrying value of inventory for the individual product from the table would be:
[tex]25000+37200+2000+2184+29000\\=95,384[/tex]
Now, computation of carrying value of inventory for the entire inventory would be:
[tex](1,000 * 25) + (1,200 * 31) + (1,000 * 2) + (600 * 5) + (1,000 * 35)\\=102,200[/tex]
Hence, the lower of cost and net realizable value or LCNRV is $102,200 for the entire product and $95,384 for individual inventory.
Learn more about the carrying value of inventory here:
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Fatuma invests a total of $22,000 in two accounts. The first account earned a rate of return of 15% (after a year). However, the second account suffered a 7% loss in the same time period. At the end of one year, the total amount of money gained was $110.00. How much was invested into each account
Answer:
$7,500 was invested in the account that gained 15%, while $14,500 was invested in the account that lost 7%.
Explanation:
Given that Fatuma invests a total of $ 22,000 in two accounts, and the first account earned a rate of return of 15% after a year while the second account suffered a 7% loss in the same time period, and at the end of one year the total amount of money gained was $ 110.00, to determine how much was invested into each account, the following calculation must be performed:
11,000 x 0.15 - 11,000 x 0.07 = 880
5,000 x 0.15 - 17,000 x 0.07 = -440
8,000 x 0.15 - 14,000 x 0.07 = 220
7,000 x 0.15 - 15,000 x 0.07 = 0
7,500 x 0.15 - 14,500 x 0.07 = 110
Therefore, $ 7,500 was invested in the account that gained 15%, while $ 14,500 was invested in the account that lost 7%.
Bruce Tulgan, a consultant on generational workplace issues, estimates that 3.5 million people between the ages of 40 and 58 vanished from the American workforce from 2001 to 2004. That's about 5 percent of all baby-boomers. Tulgan writes, "Older white-collar workers are quickly becoming disenfranchised through no fault of their own. They have difficulty getting back into the job market, and when they do, their compensation is often significantly reduced." The disenfranchisement of baby boomers is an example of
Answer:
unequal treatment and hostile impact
Explanation:
The baby boomers are defined as the demographic cohort of people who were born between the year 1946 to year 1964. This generation of people are known a the baby boomers.
In the context, according to a consultant of generational workplace issues, Bruce Tulgan nearly 5% of all the baby boomers got vanished from the American workforce between the year 2001 to 2004. These white collar workers are becoming disenfranchised from their job through no fault of their own. The disenfranchisement of these baby boomers is an example of :
-- hostile impact
-- bona fide discrimination
-- quid pro quo selectivity
-- gender selectivity
-- unequal treatment
The Florida Investment Fund buys 58 bonds of the Gator Corporation through a broker. The bonds pay 10 percent annual interest. The yield to maturity (market rate of interest) is 12 percent. The bonds have a 10-year maturity. Use Appendix B and Appendix D for an approximate answer but calculate your final answer using the formula and financial calculator methods. Using an assumption of semiannual interest payments: a. Compute the price of a bond. (Do not round intermediate calculations and round your answer to 2 decimal places.)
Answer: $885.30
Explanation:
Based on the information given, let's assume the face value of bond is $1,000, then the annual interest payment will be:
= 10% of $1,000
= 10% × $1000
= $100
If the semi annual interest payment is $50, then the price of the bond will be:
= [(50 × PVIFA(20, 6%)] + [$1,000 × PVIF(20, 6%)]
We will use the financial calculator and we'll get:
= $573.50 + $311.80
= $885.30
Therefore, the price of the bond is $885.30
Milano Gallery purchases the copyright on a painting for $420,000 on January 1. The copyright is good for 10 more years, after which the copyright will expire and anyone can make prints. The company plans to sell prints for 19 years. Prepare entries to record the purchase of the copyright on January 1 and its annual amortization on December 31.
Answer:
Jan 01
Dr Copyright $418,000
Cr Cash $418,000
Dec 31
Dr Amortization expense—Copyright $41,800
Cr Accumulated amortization—Copyright $41,800
Explanation:
Preparation of the entries to record the purchase of the copyright on January 1 and its annual amortization on December 31.
Jan 01
Dr Copyright $418,000
Cr Cash $418,000
(To record purchase of copyright)
Dec 31
Dr Amortization expense—Copyright $41,800
Cr Accumulated amortization—Copyright $41,800
($148,000/10 years)
(To record annual amortization)
Nie choice
Remedies available to a patent owner whose patent rights have been infringed include all of the following except
- an injunction
- attorney fees
- maximum monetary damages
- minimum monetary damages
Answer: maximum monetary damages
Explanation:
Answer: attorney fees
Explanation:
edge 2021
Hawkins Inc. had pre-tax accounting income of $1,800,000 and a tax rate of 35% in 2017, its first year of operations. During 2017 the company had the following transactions: Received rent from Barrett Co. for 2018 $64,000 Municipal bond income $80,000 Depreciation for tax purposes in excess of book depreciation $40,000 Installment sales revenue to be collected in 2018 $108,000 For 2017, what is the amount of income taxes payable for Hawkins Inc.
Answer:
Hawkins Inc.
For 2017, the amount of income taxes payable for Hawkins Inc. is:
= $572,600.
Explanation:
a) Data and Calculations:
2017 tax rate = 35%
Pre-tax accounting income = $1,800,000
2018 Rent from Barrett Co. 64,000
Less:
Exempt Municipal bond income (80,000)
Tax Depreciation (in excess of
book depreciation) (40,000)
2018 Installment sales revenue (108,000)
Adjusted taxable income $1,636,000
Income tax (35%) 572,600 (35% of $1,636,000)
Tax expense (provision) 630,000 (35% of $1,800,000)
b) The difference between the income tax payable of $572,600 and the provision for income tax expense for the year of $630,000 is due to temporary differences and exempt Municipal bond income. The temporary differences are caused by the different timings of the recognition of revenue and expenses under the tax jurisdiction and the GAAP accounting.
When the money market is drawn with the value of money on the vertical axis, an increase in the money supply causes the equilibrium value of money Group of answer choices to decrease, while the equilibrium quantity of money increases. and equilibrium quantity of money to decrease. and equilibrium quantity of money to increase. to increase, while the equilibrium quantity of money decreases.
Answer:
to decrease, while the equilibrium quantity of money increases.
Explanation:
an increase in money supply, leads to a rightward shift of the money supply curve. As a result, interest rate falls. money supply increases. There is an increase in equilibrium money supply but equilibrium value falls
Fred is a car owner with automobile insurance with coverage only for accident liability. Choose the statements that accurately
describes the out-of-pocket costs to Fred for an accident that was determined to be Fred's fault.
A)
Fred must pay for the damages to the car with which he was in an accident
B)
Fred must pay for the damages done to his own car resulting from the
accident
Fred must pay for the bodily injuries to the other driver involved in the
accident
Fred must pay for any increases to his insurance premium occurring due to
the accident
D)
E)
Fred must pay for any of his own medical bills not covered by his own
health insurance resulting from the accident.
Answer:
B) Fred must pay for the damages done to his own car resulting from the accident.E) Fred must pay for any of his own medical bills not covered by his own health insurance resulting from the accident.Explanation:
Fred has insurance coverage for only accident liability. This means that his insurance will only pay for damage to the other party in the accident if it was Fred's fault and they will not cover Fred's own expenses.
Fred must therefore pay for damages done to his own car because his insurance will not cover that. Any medical bills that he incurs as a result of the accident that his medical insurance does not pay for will also have to be paid by him.
The net income reported on the income statement is $97,309. However, adjusting entries have not been made at the end of the period for the
supplies expense of $2,135 and accrued salaries of $1,163. Net income, as corrected, is
a. $96,146
b. $97,309
c. $94,011
d. $95,174
Nancy Fur Supply has been selling fur coats to Patricia's Fur Shop pursuant to an existing contract. The price of fur pelts goes up sharply and Nancy concludes that she can no longer continue to supply the coats to Patricia's at the agreed price. Nancy asks Patricia to agree to a 10 percent increase in the price of the coats and Patricia agrees but then later changes her mind and refuses to pay the additional 10%. In that case, Patricia:
Answer:
In that case, Patricia:
is still liable to pay the additional 10%.
Explanation:
The 10% price increase was preceded by an agreement between the two parties. Patricia is bound to honor her agreements with her business partner to sustain the business relationship. Refusing to pay a debt just by a change of mind does not repudiate the contract. Nancy can enforce the agreement in the court for specific performance of the contract because this additional agreement simply modifies the earlier contract and remains enforceable.
Monopsonistic exploitation is A. the difference between the number of workers employed by a competitive firm and those employed by a monopsonist. B. the difference between the marginal revenue product of labor and the wage paid by the monopsonist. C. equal to the marginal factor cost of the monopsonist. D. the difference between the monopsony wage and the competitive wage.
Answer:
B. the difference between the marginal revenue product of labor and the wage paid by the monopsonist.
Explanation:
An employee can be defined as an individual who is employed by an employer of labor to perform specific tasks, duties or functions in an organization.
Basically, an employee is saddled with the responsibility of providing specific services to the organization or company where he is currently employed while being paid a certain amount of money hourly, daily, weekly, or monthly depending on the contractual agreement between the two parties (employer and employee).
Hence, while an employer may be the owner of a business firm or company, an employee is a subordinate employed to provide unwavering services to the employer while also, being professional and diligent at all times.
Monopsony involves a situation in which an employer has numerous employees who are seeking to gain employment. Thus, this phenomenon avails employers the ability or opportunity to take undue advantage of the employees through exploitations by setting lower wages while employing fewer employees or workers.
Hence, monopsonistic exploitation is the difference between the marginal revenue product of labor and the wage paid by the monopsonist.
8. What is an example of a situation in which a shortage is caused by a change in
supply?
Answer:
Temporary supply constraints, e.g. supply disruption due to weather or accident at a factory.
Fixed prices – and unexpected surge in demand, e.g. demand for fuel in cold winter.
Government price controls, such as maximum prices.
Monopoly which restricts supply to maximise profits.
Using a spreadsheet computer software program, construct a supply chain finance model to determine the redelivery/rehandling cost, lost sales, invoice deduction cost, and net income for the following two cases: a. On-time delivery increases from 90 percent to 96 percent with a 10 percent increase in transportation cost. b. Order fill rate decreases from 95 percent to 90 percent with inventory reduced by 10 percent.
Barbella purchased a wedding ring for $15 at a yard sale in May. She thought the ring was costume jewelry, but it turned out to be a real diamond ring. She is not in the business of buying and selling anything. She researched the ring on the internet and discovered that it was worth at least $1,000. She sold it on an internet auction site for $1,100 in July. Was the ring a capital asset
Answer:
a. Yes, the ring is a capital asset.
b-1. The amount the gain from its sale by Barbella is $1,085.
b-2. Since the ring was held by Barbella for less than a year, the nature of the gain is therefore a short term capital gain.
Explanation:
Note: This question is not complete. The complete question is therefore provided before answering the question as follows:
Barbella purchased a wedding ring for $15 at a yard sale in May. She thought the ring was costume jewelry, but it turned out to be a real diamond ring. She is not in the business of buying and selling anything. She researched the ring on the Internet and discovered that it was worth at least $1,000. She sold it on an Internet auction site for $1,100 in July.
a. Was the ring a capital asset?
b. What were the amount and nature of the gain or loss from its sale by Barbella?
Explanation of the answers is now given as follows:
a. Was the ring a capital asset?
Yes, the ring is a capital asset.
Despite that Barbella purchased the wedding ring for personal use, the ring still has to be treated as a capital that it is actually is.
b. What were the amount and nature of the gain or loss from its sale by Barbella?
b-1. The amount of the capital gain can be calculated as follows:
Capital gain = Sales proceed - Cost of purchase = $1,100 - $15 = $1,085
Therefore, the amount the gain from its sale by Barbella is $1,085.
b-2. Since the ring was held by Barbella for less than a year, the nature of the gain is therefore a short term capital gain.
During March, Hanks Manufacturing started and completed 30,000 units. In beginning work in process, there were 5,000 units 60 percent complete with respect to conversion costs. Materials are added at the beginning of the process. In EWIP there were 10,000 units 40 percent complete for conversion costs. Using FIFO, the equivalent units of materials and conversion costs are, respectively:
Answer:
Equivalent units
Materials= 40,000 units
Conversion= 36,000 units
Explanation:
Equivalent units are notional whole units which represent incomplete work and are used to apportion cost between work progress and completed work
Equivalent units = Degree of work done(%) × units of inventory
Conversion cost
Item equivalent units
Opening inventory 40% × 5,000 = 2,000
Fully worked units 100% × 30,000= 30,000
Closing inventory 40%× 10,000= 4,000
Total equivalent unit 36,000
Notes
The following notes explains the computation of the items of equivalent unit for conversion cost:
1. DOC for opening inventory is 40% i.e 100%-60%. Remember that 60% work has been done in the previous period, so the balance is to be done in this current period
2. Fully work represent the units of inventory introduced in the current period and completed in the same period. Meaning 100% work was achieved in the period.
3. Closing work is only 40% completed. This represent work started this period but not yet completed.
Material cost
Item equivalent units
Opening inventory 0% × 5,000 = 0
Fully worked units 100% × 30,000= 30,000
Closing inventory 100%× 10,000= 10,000
Total equivalent unit 40,000
Notes
The following notes explains the computation of the items of equivalent unit for Material cost:
1. DOC for opening inventory is 0% i.e 100%-1000%. Remember that materials are added at the beginning. Hence all the materials required for the opening inventory had been added in the previous period
2. Fully work represent the units of inventory introduced in the current period and completed in the same period. Meaning 100% materials was added in the period.
3. All the materials required for the closing inventory were added in this period, hence, 100% degree of completion was used
Equivalent units
Materials= 40,000 units
Conversion= 36,000 units
On January 1, 2017, Clayton Company issues $640,000, 15 year, 8% bonds (paying semiannual interest on 6/30 and 12/31) for $765,443, when the annual market rate of interest is 6%. If the company uses the effective interest method of amortization, what will be the amount of interest expense recorded on the December 31, 2017 Income Statement? (HINT: Will include the total interest expense recorded with both the June 30 payment and the December 31 payment).
Answer:
Clayton Company
The amount of interest expense recorded on the December 31, 2017 Income Statement is:
= $45,847
Explanation:
a) Data and Calculations:
Face value of bonds = $640,000
Issue price = $765,433
Premium on bonds = $125,433
Bonds maturity period = 15 years
Interest rate on the bonds = 8%
Annual market rate of interest = 6%
Interest expense for the first year:
June 30, 2017:
Amount of semi-annual interest payment = $25,600 ($640,000 * 4%)
Semi-annual Interest expense = $22,963 ($765,433 * 3%)
Amortization of bonds premium = $2,637
Carrying value of bonds on June 30, 2017 = $762,796 ($765,433 - $2,637)
December 31, 2017:
Amount of semi-annual interest payment = $25,600 ($640,000 * 4%)
Semi-annual Interest expense = $22,884 ($762,796 * 3%)
Amortization of bonds premium = $2,716
Carrying value of bonds on December 31, 2017 = $760,080 ($762,796 - $2,716)
Total interest expense for the year:
June 30, 2017: Semi-annual Interest expense = $22,963
December 31: Semi-annual Interest expense = $22,884
Total interest to be recorded on 12/31/2017 = $45,847
Your company, a small start-up corporation, buys raw materials from Regina Fabrics on credit. Because her company has had several problems over the recent months, Regina demands either full payment in advance or a guaranty from someone with proof of assets to cover the debt. Your company does not have the cash on hand but you have sufficient assets to cover the debt and so you sign a guaranty on a six-month loan for the fabric. After two months, your company has the cash to pay off the loan and your financial officer offers to pay Regina. Because of some issues with her company, she refuses to accept payment and requests that you continue to pay the monthly payments. A month later your company is now short on cash and Regina comes to you as the guaranty and requests that you make the payment. You are unhappy that she didn't accept the payment when you had the cash. Evaluate whether or not you should have to pay as the guaranty.
Answer: See explanation
Explanation:
I believe that the main thing here that can favor my company is if there's documentation for every process involved with my dealings with Regina Fabrics.
This could have been solved if she didn't reject the cash that was offered to her company after two months, so there should be a formal documents that shows that she rejected the cash which should be acknowledged and signed by her. Also, the monthly payments received by her should be documented as well.
With regards to the above, if there is a formal documentation in place, then I won't have to pay as the guaranty but if this isn't in place, then I may have to pay since there won't be evidences against her.
g 10. Problems and Applications Q10 Expansionary fiscal policy is more likely to lead to a short-run increase in investment when the investment accelerator is . True or False: Expansionary fiscal policy is more likely to lead to a short-run increase in investment when the interest rate sensitivity of investment is large than when it is small. True False
Answer:
1. True
2. True
Explanation:
An expansionary gap, also known as the inflationary gap in economics is used to measure the difference between the gross domestic product (GDP) and the current level of real Gross Domestic Products that exists when a country's economy is guaged at a full employment rate. This eventually causes the price of goods and services to go up with a low income level. Also, an expansionary fiscal policy will cause the total increase in aggregate demand to be greater than the initial increase in aggregate demand due to the multiplier process.
Additionally, this simply means in an inflationary or expansionary condition, the potential Gross Domestic Products (GDP) is lower than the real Gross Domestic Products.
The investment accelerator effect states that there is an increase in investment expenditure when there is increase in the level of income or demand. Thus, the level of investment in a particular economy is based on the rate of change in consumption and the gross domestic product (GDP).
Hence, when the investment accelerator is large, there's likely to be a short-run increase in investment due to expansionary fiscal policy. The expansionary fiscal policy is usually less when the the interest rate sensitivity of investment is large and consequently, leading to a greater decline in investments.
On August 2, Jun Co. receives a $6,300, 90-day, 12% note from customer Ryan Albany as payment on his $6,300 account receivable. 1. Compute the maturity date for the above note. multiple choice October 29 October 30 October 31 November 1 November 2
Answer: October 31
Explanation:
It is a 90 day Note so the maturity date will be:
= August 2 + the remaining 29 days in August + 30 days in September + 31 days in October
= October 31
The expiry date will be October 31 as this would be 90 days from August 2, when the note was received.
All businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and Group of answer choices follow up with a message that documents the phone call and promotes goodwill. suggest a face-to-face meeting to resolve any remaining issues. come to an agreement on a refund or compensation. provide resale information or promote products and services.
Answer:
follow up with a message that documents the phone call and promotes goodwill.
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
Generally, all businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and follow up with a message that documents the phone call and promotes goodwill.
What are the answers to the management quiz 13,14,15, and 16
Answer:
The question is not quiet clear? Would you explain a bit more please?
A consulting engineering firm wants to make a preliminary cost estimate for the design/construct of an e-commerce warehouse facility in the south of the country. The firm completed a similar project in 2012 that had a construction cost of $70 million, and it wants to use the ENR Construction Cost Index (CCI) to update the cost. If the index value in 2012 was 8802 and today it is 12,250, determine the estimated cost of the facility today. (Note: CCI values may be different on its website.)
Answer: $97,421,041
Explanation:
Cost for the facility in 2012 = $70 million
Construction Cost Index in 2012 = 8802
Construction Cost Index today = 12250
The estimated cost of the facility today will be:
= Cost of facility in 2012 × (CCI today / CCI in 2012)
= 70,000,000 × 12250/8802
= $97,421,041
The estimated cost of the facility today is $97,421,041.