Read the case, analyze it and answer the questions:
Do you think McDonald's was successful in 2008 and 2009? Why?
What was this success due to?
Which companies did McDonald's overtake and how did it overtake them?
At what level of strategy did McDonald's decide to change and why?
Justify and explain each of the levels of strategy that changed and what each of them consisted of.
Answer the questions completely and concisely. Provide clear examples, if necessary.
Case: McDonald's
Please read the following case and answer the questions. Currently in "bad times," McDonald's ability to create value for its stakeholders (for example, customers, shareholders and employees) during the difficult times of the global recession that began more or less at the beginning of 2008 and continued through 2009 is really impressive. As an indicator of quality of its performance, consider the fact that during 2008 McDonald's and Walmart were the only two companies listed on the Dow.
Jones Industrial Average which ended the year with a gain. With one of the most recognized brands in the world, in mid-2009 he found McDonald's operating approximately 32,000 restaurants in 118 countries. The largest fast food restaurant chain in the world, revenue per McDonald's sales were $70.7 billion in 2008, up from $64.1 billion
million the previous year. The chain serves more than 58 million customers daily. McDonald's dominates the quick service restaurant industry in the United States United States, where its revenue is several times larger than Burger King and Wendy's,its closest competitors.
This impressive performance of McDonald's as the first decade of the twenty-first century at this time came to an end and this suggests that the company you are not effectively implementing your strategy. (Strategy is defined as a
integrated and coordinated system of a set of commitments and actions designed to exploit core competencies and gain a competitive advantage.) However, the image of McDonald's was much less positive in 2003. In that year, some analysts concluded that McDonald's "seemed obsolete "by not having realized the changes in the interests of its customers and needs.
The fact that the company reported its first ever quarterly loss in 2003 and the decline in its stock price of approximately $48 per share at $13 per share, suggested that McDonald's was becoming less competitive.
However, by mid-2009 things had changed dramatically for McDonald's. Its shares were trading at around $60.
How was this radical change achieved? After examining the deteriorating situation of their firm in 2003, the leaders
McDonald's strategic decision-makers decided to change their strategy at the corporate level and perform different actions to implement your strategy at the business level.
From a business-level strategy perspective, McDonald's has decided focus on product innovations and upgrades from your properties instead of continuing to rapidly expand the number of units, while relying almost exclusively on the basic products that had sold for many years as the source of their sales revenue. Since corporate-level perspective (corporate-level strategies), McDonald's has decided to be less diversified. To achieve this goal, the firm sold its interests in the Chipotle Mexican Grill restaurant concept and the chain and the Boston market where it sold its minority stake in Preta Manger also.
Operationally, McDonald's begins to listen carefully to its customers, who demanded value for money and convenience, as well as healthy products. A analyst describes McDonald's response to what he was hearing from his customers this way: "McDonald's has eliminated the supersize option, which offers more premium salads and chicken sandwiches and has offered higher value options. Better training for employees was also started,
extending hours of service and redesigned stores to attract customers younger consumers.
However, as McDonald's experiences in the 2000s indicate, business success is never guaranteed. The probability that a company long-term success is indeterminate when strategic leaders assess constantly adapting the strategies of your firm, as well as the actions that are taken to put them into practice. With this in mind, McDonald's set out to continually offer products innovative food products to customers and created the Mc Café in almost all places
in the United States in 2009. McDonald’s coffee beverages create value for customers by giving them high-quality beverages at prices that are often lower to those of competitors such as Starbucks. A southern-style chicken sandwich was also added to the signature chicken-based offerings. The company continues upgrading its existing stores and in anticipation of a global economy of Recovery. Strategic leaders appear to be committed to making strategic decisions. today to increase the probability that the firm will be more successful in the future
as it was in the last years of the first decade of the 21st century

1) The cognitive content and emotional content of a message have an impact on its persuasiveness. The cognitive content refers to the information and arguments presented in the message, while the emotional content pertains to the emotions elicited by the message. The persuasiveness of a message depends on how it is processed, either through the central or peripheral route. The central route involves the audience scrutinizing the cognitive content of the message, while the peripheral route involves the audience relying on peripheral cues such as emotions, attractiveness of the source, or the presentation of the message. Both the cognitive and emotional content of a message can affect its persuasiveness through either the central or peripheral route. However, the emotional content of a message has a greater impact when the message is processed through the peripheral route. Marketing and advertising professionals use both the central and peripheral routes to persuasion to sell their products. They may use rational arguments and statistics to persuade the audience (central route) or they may use celebrities or emotional cues to persuade their target audience (peripheral route).

2) The following are the three aspects of culture and how they affect human interactions in cognitive dissonance: Cultural context influences both arousal and reduction of dissonance - A person's culture may influence how they perceive and respond to cognitive dissonance. Different cultures may view conflicting beliefs or behaviors differently. For example, in individualistic cultures, people are encouraged to express their individuality and may experience dissonance when they behave in ways that conflict with their personal values. In contrast, in collectivistic cultures, people may prioritize the values of their community and experience dissonance when their behavior goes against the social norms. Individualist vs. Collectivistic cultures - In individualistic cultures, people tend to focus on their personal beliefs and values, whereas, in collectivistic cultures, people tend to place more emphasis on the beliefs and values of their community. This can affect how individuals experience cognitive dissonance. For instance, in individualistic cultures, a person may feel a sense of dissonance if they engage in behavior that goes against their personal values. In collectivistic cultures, a person may feel dissonance if they do not conform to the norms and values of their community. Cognitive dissonance is both universal and dependent on culture - Cognitive dissonance is a psychological phenomenon that occurs across different cultures, but its effects may be influenced by cultural factors. For example, the specific behaviors or attitudes that cause dissonance may vary across cultures, as may the strategies people use to reduce dissonance.

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The principles of emotions and moods that should be kept in mind when approaching this situation are: Emotions and moods are an essential aspect of people's personal lives and can substantially impact their behavior in a professional setting. If uncontrolled, they can become a barrier to productivity and teamwork in the workplace.

Emotions and moods are closely related, and people's moods can significantly influence their emotional states. Positive moods usually lead to more positive emotional responses, while negative moods can lead to negative emotional responses.  If these emotional responses are not addressed, they may become long-standing issues in the team. To handle this situation with interpersonal finesse, the following communication and emotionally intelligent strategies can be used when speaking with Selina and Pamela about their deviant workplace behavior:

Establish a communication forum - provide an opportunity for Selina and Pamela to express their thoughts, feelings, and concerns in an open, non-threatening environment. This will help to understand their perspectives and provide a platform for reconciliation.Enhance empathy - strive to empathize with Selina and Pamela, taking the time to understand their feelings and needs as individuals. Empathy is an essential component of emotional intelligence and helps build positive relationships.

Avoid judgmental statements - use constructive language, avoid using accusatory language, or making judgments. Instead, give constructive feedback to avoid provoking a defensive response. Identify the root cause - identify the underlying issues that are causing the negative emotions and address them. Find common ground - search for common interests between the two individuals that can provide a starting point for rebuilding a positive working relationship.

The disruption can be addressed and provide dire relief to the work teams by: Establishing a code of conduct - communicate what behavior is acceptable and what is not. Hold everyone accountable for their actions and ensure that they follow the code of conduct. Provide coaching - provide ongoing coaching for Selina and Pamela to promote positive behavior and conflict resolution skills. Recognize positive behavior - recognize and acknowledge positive behavior to encourage others to model such behavior. Offer team-building activities - provide opportunities for Selina and Pamela to work together in a positive environment to build trust and cooperation. Provide counseling - provide counseling services to employees who may be struggling with emotional or personal issues.

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The following questions are examples of leading questions:

1. Do you have any problems with your landlord?

4. How often do you drink alcohol?

Leading questions are those that suggest or prompt a particular answer or bias the respondent's response in a specific direction. In these examples, the questions are phrased in a way that assumes the presence of a problem with the landlord or implies a certain frequency of alcohol consumption. These wording choices may influence the respondent's answer and potentially lead to a desired or expected response.

By phrasing the questions in a way that implies certain circumstances or presupposes certain information, the asker influences the respondent's perception and potentially biases their answer. Leading questions can be problematic in research, interviews, or legal settings as they can compromise the objectivity and accuracy of the responses obtained.

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The successful functioning of children who have experienced a hemispherectomy best illustrates the value of plasticity. Therefore, option B is the correct answer.

The human brain has a certain degree of plasticity, which allows it to adapt and change throughout a person's life. The brain's ability to reorganize itself and form new neural connections is referred to as neuroplasticity. It enables the brain to compensate for the loss of function in one hemisphere by activating areas in the other hemisphere when one side is lost due to a hemispherectomy.  Children who have experienced a hemispherectomy may demonstrate impressive neurological recovery and are often able to regain functionality in the affected area through the brain's plasticity.

The term "hemispherectomy" refers to the surgical removal of one of the brain's hemispheres, which is an extremely invasive procedure that is only done in the most extreme cases of seizures, tumors, and other neurological conditions. Despite the challenges, it has been demonstrated that in many cases, children who have undergone a hemispherectomy can go on to lead normal lives thanks to the plasticity of the brain. They are often able to compensate for the loss of function in the removed hemisphere by reorganizing the neural connections in their remaining hemisphere.

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One criticism of this assessment tool as stated by Martin (2018), is "whether it is appropriate to categorize human behavior by pathologizing alternative understanding of the spectrum of human experiences" is the Diagnostic and Statistical Manual of Mental Disorders (DSM-V). Option A is the correct answer.

The DSM-5 is utilized by mental health professionals in many ways. Principal therapeutic applications of the DSM include:

The most recent grievance is a reflection of a lengthy debate about what constitutes mental health. Many critics of the DSM believe that it oversimplifies the vast spectrum of human behavior. Option A is the correct answer.

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The complete question is, "One criticism of this assessment tool, as stated by Martin (2018), is "whether it is appropriate to categorize human behavior by pathologizing alternative understanding of the spectrum of human experiences".

A. the Diagnostic and Statistical Manual of Mental Disorders (DSM-V)

B. the ACE score

C. the Global Assessment of Functioning (GAF)

D. IQ Test"

Erik Erikson's hypothesis of learning emphasizes the improvement of the self and the determination of intrapersonal clashes.

Agreeing to Erikson, learning happens all through the life expectancy and is unpredictably tied to the psychosocial stages of advancement. Each arrange presents a one of a kind challenge or struggle that people must explore in arrange to cultivate individual development and a sense of personality.

Lev Vygotsky's hypothesis of learning centers on the part of social interaction and social setting  in cognitive advancement. Vygotsky emphasized the thought that learning may be a social handle which people procure information.

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False. A meritocracy is a political system in which people are chosen and moved into positions of power and authority based on their merit or ability.

Meritocracies typically have open competition and take a results-based approach to social and economic advancement. In a meritocracy, social standing is not inherited from one generation to the next, but rather earned through individual merit and ability. This means that regardless of one's family background, everyone has the opportunity to rise to the top based on their own qualifications and achievements. In contrast, social mobility is typically much more limited in societies that practice inherited privilege, in which one's social status and wealth are passed down from parents to children regardless of individual merit or effort. So, the correct answer is "False. "False. A meritocracy is a political system in which people are chosen and moved into positions of power and authority based on their merit or ability.

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The poem "When I Heard the Learned Astronomer" by Walt Whitman reflects his view on the limitations of science and his love for nature.

Thus, Whitman may not enjoy taking a science class, such as an astronomy course, that only focuses on scientific proofs and figures and ignores the spiritual aspects of the subject matter.In the poem, the speaker attends a lecture given by an astronomer. He is presented with mathematical proofs, charts, and diagrams, which the astronomer uses to measure and quantify the universe.

However, instead of finding it enlightening, the speaker becomes "tired and sick" and longs to escape from the lecture room. The poem suggests that scientific knowledge alone is not enough to satisfy our human needs. Whitman believed that science is only one aspect of human experience and that it should be complemented by spirituality and a connection with nature. Therefore, Whitman would not enjoy taking a class that only focuses on the quantitative aspects of a subject and neglects the spiritual side of it.

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The moral dilemma being considered is that Becca has promised to accompany her friend, Paola, to the dentist because she is afraid.

However, Becca also knows that missing the appointment would mean that she could attend an event that she has been looking forward to for months.

The situation is complex because Becca has made a commitment to her friend, and breaking that promise would likely cause Paola to lose trust in her.

However, at the same time, Becca has something she has been looking forward to for a long time and missing it would mean giving up a rare opportunity. As such, the moral dilemma is whether Becca should prioritize her commitment to her friend or her personal interests.

She must weigh the value of keeping her promise to her friend against the value of fulfilling her own desires and interests .An ethical solution to this problem would be for Becca to find a way to balance her responsibilities and desires. Perhaps she could try to reschedule the dentist appointment or find another way to help Paola without completely missing out on the event. She could also explain her situation to Paola and try to work out a compromise that benefits both of them.

In summary, the moral dilemma being considered involves Becca's promise to accompany her friend to the dentist versus her desire to attend an event that she has been looking forward to for a long time. An ethical solution would be to find a way to balance both her responsibilities and desires.

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In marketing, gender is used as a tool to attract people and sell more products. The way clothes for men and women are marketed is different and is based on socially produced differences between men and women.

Clothes for men and women are marketed in different ways. Marketing for clothes for women usually includes bright colors, feminine designs, and form-fitting styles. On the other hand, marketing for men’s clothing includes darker colors, rugged and utilitarian designs, and loose-fitting styles. The differences in marketing strategies are based on the socially produced gender differences between men and women. These differences are often reinforced through marketing strategies. For example, many stores place women’s clothing in more prominent areas of the store and use more eye-catching displays to market them. Similarly, men’s clothing is often displayed in more utilitarian ways that are focused on the functionality of the clothing.

Gender-based marketing can have a significant effect on consumers. Many people feel pressure to conform to gender norms and expectations, especially when it comes to their appearance. The marketing of gender-specific clothing can reinforce these norms and make it harder for people to express themselves authentically. This can have a negative impact on people's self-esteem, self-worth, and mental health.

This assignment tells us that gender is often used as a marketing tool. Marketers use gender-based marketing to appeal to different segments of the population. This reinforces gender norms and expectations, which can have a negative impact on people's self-esteem and mental health. Gender-based marketing is an important issue that needs to be addressed to ensure that everyone has the opportunity to express themselves authentically.

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Dante would interpret the tale of Francesca and Paolo differently if he were a deontologist as opposed to a virtue ethicist. Instead of focusing on the outcomes of activities, deontologist emphasize the moral principles and obligations that govern behavior.

Instead of focusing on Francesca and Paolo's emotions or the effects of their acts, Dante would have concentrated on the moral principles that they violated. If he had believed in the moral principles and obligations he did, he would have evaluated their conduct to determine whether they were right or wrong.

Instead, if Dante had been a utilitarian, he would have handled the tale of Francesca and Paolo in a different way. Utilitarians put an emphasis on how decisions will influence others and work to improve everyone's general happiness or well-being.

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The question of whether children are autonomous is complex and subject to differing perspectives vis-a-vis traditionally, autonomy, and contemporary discussions.

Traditionally, it has been widely accepted that children lack full autonomy due to their limited cognitive and emotional development. Autonomy typically involves the capacity for rational decision-making, self-reflection, and the ability to pursue one's own goals based on personal values.

However, contemporary discussions challenge the notion that children are entirely devoid of autonomy. Some argue that children should have the right to make certain choices, such as those related to their gender identity, even if they may not possess the full range of autonomous capacities. This perspective emphasizes the importance of respecting children's individuality and self-expression.

While drawing an exact line for autonomy is challenging, it is essential to consider varying stages of development and corresponding capacities. There is a distinction between babies, very young children, and young adults, as each group possesses different levels of cognitive abilities and self-awareness.

The concept of autonomy, adapted to the unique characteristics and developmental stages of children, provides a framework for understanding and respecting their choices while balancing the role of parental guidance and societal norms.

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The statement "It is the turning of the libido inward to where the person is more influenced by the inner world than by the outer world" describes introversion.

Introversion is a personality trait characterized by a focus on one's internal thoughts, feelings, and experiences, rather than seeking stimulation and interaction from the external world.

Introverts tend to recharge their energy through solitude and introspection. They often prefer quieter and more reflective activities and may find excessive social interactions draining. Introversion is commonly associated with traits such as thoughtfulness, introspection, and a preference for depth over breadth in relationships and interests.

On the other hand, extraversion refers to a personality trait characterized by a preference for external stimulation and social interactions. Extraverts tend to draw energy from being around others and often enjoy engaging in social activities and seeking external sources of stimulation.

Therefore, the statement specifically describes introversion and not extraversion. The correct answer is "Introversion." It is the tendency to turn inward and be more influenced by one's inner world than the outer world.

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The concept of 'doing gender,' as proposed by West and Zimmerman in 1987, refers to the ways in which individuals actively perform and enact gender roles and expectations in their everyday lives. It suggests that gender is not simply an inherent characteristic but is constantly created, reinforced, and performed through social interactions.

When discussing men doing feminine jobs and women doing masculine jobs, it is important to consider the social and cultural context in which these roles are situated. While there has been progress in challenging traditional gender norms and expanding occupational opportunities, there are still societal expectations and biases that influence how these choices are perceived.

(a) A male kindergarten teacher: In this example, a male choosing to work as a kindergarten teacher, which is traditionally seen as a feminine job, challenges gender stereotypes. By pursuing a career in a field typically associated with women, this individual is actively 'doing gender' by breaking down the gendered boundaries of occupational roles. However, it is important to note that despite their qualifications and competence, male kindergarten teachers may still face biases or assumptions due to societal norms regarding gender and caregiving roles.

(b) A policewoman: Similarly, a policewoman choosing a career in law enforcement, which is typically considered a masculine job, is also 'doing gender.' By entering a field dominated by men, she challenges traditional gender roles and expectations. However, women in masculine occupations may face unique challenges, such as sexism, gender bias, and stereotypes that question their competence or suitability for the job. These individuals often have to navigate and negotiate their gender identity and work environment to establish credibility and gain acceptance.

It is crucial to recognize that men and women taking on roles traditionally associated with the opposite gender may experience different societal reactions and challenges. While there are similarities in terms of breaking gender norms and expanding opportunities, the experiences and consequences can vary due to existing gender hierarchies and biases. Women entering masculine jobs often face greater resistance and scrutiny, while men in feminine jobs may encounter questions about their masculinity.

In conclusion, men doing feminine jobs and women doing masculine jobs both challenge traditional gender norms and contribute to the ongoing process of 'doing gender.' However, it is important to acknowledge that societal responses and challenges faced by individuals in these situations can differ based on the prevailing gender stereotypes and biases. Promoting gender equality and challenging gendered occupational roles requires a broader cultural shift that recognizes and values diverse choices and contributions without limiting individuals based on their gender.

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Michael Phelps took care of his own mental health by acknowledging his feelings, learning coping mechanisms, staying connected to a support system, and setting achievable goals. He encourages others to follow these concepts and habits to improve their own mental health.

Michael Phelps, a former Olympic swimmer, had battled depression and anxiety disorders during his career. He has spoken openly about his struggles with mental health, and how he has managed to care for his own well-being.

Phelps' approach and tactics can be described using the following concepts/habits discussed in the course: Acknowledge your feelings: Phelps believes that one should acknowledge their feelings, whether good or bad. He encourages others to talk about their mental health openly, break the stigma around mental illness, and not be ashamed to ask for help.

He believes in seeking help from a mental health professional and encourages others to do the same. Learn coping mechanisms: Phelps has developed healthy coping mechanisms such as focusing on gratitude, practicing mindfulness, and exercising.

He also has an app called "Mental Health Map" that provides users with mindfulness exercises, meditations, and journaling prompts. Stay connected to a support system: Phelps emphasizes the importance of having a support system that includes friends, family, and mental health professionals.

He encourages people to find others who understand and empathize with their struggles and to talk openly about their mental health. Set achievable goals: Phelps has also emphasized the importance of setting achievable goals, no matter how small they are. He believes in taking one day at a time and focusing on progress instead of perfection.

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In analyzing the movie Brave for a speech, you can focus on several aspects such as the plot, the characters, the themes, and the messages conveyed. Here's an example of a Brave movie analysis for a speech:

Introduction: The animated movie Brave, produced by Pixar Animation Studios in 2012, tells the story of Merida, a young Scottish princess who defies the tradition and expectations of her parents to follow her own path. The movie is not only visually stunning but also has a powerful message about bravery, family, and self-discovery.

BodyPlot: The movie is set in medieval Scotland and follows the life of Merida, who is expected to get married to one of the sons of her kingdom's lords. However, Merida wants to pursue archery and her freedom, which puts her at odds with her parents and leads her to seek the help of a witch. The witch's spell brings unforeseen consequences, forcing Merida to find a way to break the spell and restore harmony in her kingdom.

Characters: Merida is the protagonist of the movie and is portrayed as a brave and headstrong young woman who wants to make her own choices in life. Her parents, King Fergus and Queen Elinor, have different expectations for their daughter and struggle to understand her. The witch is a mysterious and powerful character who provides Merida with a spell that alters her fate.

Themes: The themes of Brave include bravery, freedom, tradition, family, and self-discovery. Merida's journey to break the spell and save her family teaches her the importance of communication, compromise, and understanding.

Messages: The movie's messages revolve around the idea that true bravery comes from within, that one should not be defined by society's expectations, and that one's choices should be respected and valued. The movie also shows the importance of family and how misunderstandings and conflicts can be resolved.

Conclusion : In conclusion, Brave is a beautifully animated movie that tells a powerful story about a young woman's journey to find her place in the world. The movie's themes and messages are relevant and relatable to audiences of all ages, making it a timeless classic.

By analyzing the plot, characters, themes, and messages of the movie, we can gain a deeper understanding of its impact and relevance in today's world.

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Anxiety is an adaptive emotion that can be beneficial in certain circumstances. Anxiety is necessary for survival and can assist people in staying alert and prepared for impending dangers. Anxiety can, however, become maladaptive and interfere with a person's everyday life if it is not managed appropriately.

Anxiety is adaptive when it prompts an individual to act appropriately in a dangerous or challenging situation. An example of adaptive anxiety would be an individual who is nervous before taking an exam. This individual's anxiety prompts them to study more diligently, prepare more thoroughly, and be more cautious while taking the exam. The anxiety ultimately assists the individual in performing well on the exam and achieving a good grade.

However, this same anxiety can become maladaptive if it starts to hinder the individual's everyday life. For example, if the individual begins to obsess over the exam, loses sleep, stops eating, and becomes socially withdrawn, their anxiety has become maladaptive.

Maladaptive anxiety may manifest in a variety of ways and can often be debilitating. If anxiety begins to interfere with an individual's daily life, it is necessary to seek assistance from a medical or mental health expert.

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George Kelly's Personal Construct Theory emphasizes that individuals build their own understanding of reality through developing and testing unique theories about the world.

According to Kelly, people use personal constructs or mental frameworks to interpret and make sense of their experiences. These constructs are subjective and can vary from person to person, influencing their perception, behavior, and decision-making processes. Through ongoing cognitive processes, individuals continuously refine and adjust their personal constructs to adapt to new information and experiences, shaping their understanding of reality.

Regarding question 8, the HEXACO model of personality would be ideally suited to giving a comprehensive view of someone's personality. The HEXACO model is a personality framework that includes six dimensions of personality: Honesty-Humility, Emotionality, Extraversion, Agreeableness, Conscientiousness, and Openness to Experience. By considering these dimensions, the HEXACO model provides a broader and more comprehensive understanding of an individual's personality traits and characteristics.

As for question 9, the evolutionary disposition to experience positive emotional states, to engage in one's environment, and to be socially dominant is called Surgency. Surgency, also known as Extraversion in other personality models, refers to a tendency to seek social interactions, experience positive emotions, and assert dominance in social situations. It is one of the dimensions of personality in the HEXACO model and captures aspects related to sociability, assertiveness, and enthusiasm.

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Eid al-Fitr is an Islamic festival celebrated by Muslims worldwide. It marks the end of Ramadan, the month of fasting and the beginning of Shawwal, the Islamic month. During Eid al-Fitr, Filipino Muslims join the world Muslim community in celebrating the festival.

Eid al-Fitr is connected with Filipino language and culture in many ways. During Eid al-Fitr, Filipino Muslims greet each other with the phrase “Eid Mubarak,” which is derived from Arabic. Additionally, Filipino Muslims celebrate Eid al-Fitr with various Filipino foods and traditions.

Some of the Filipino foods served during the festival include chicken adobo, pancit, and halo-halo. Additionally, Filipino Muslims often decorate their homes and mosques with traditional Filipino decorations during the festival. Overall, Eid al-Fitr represents a time when Filipino Muslims can celebrate their faith, language, and culture with Muslims worldwide.

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The Ports (Privatization) Act of 1990 promotes the growth of national companies by allowing for private investment and management of port infrastructure.

1. Enhancing efficiency: Privatization of ports brings in private sector expertise and efficiency in managing operations, leading to improved productivity, reduced costs, and increased competitiveness.

Private companies are driven by profit motives, which incentivizes them to optimize resources and streamline operations.

Example: A national company responsible for managing a port may struggle with outdated infrastructure and inefficient processes. Privatization allows a private company to invest in modernizing the port, introducing advanced technology, and implementing streamlined procedures, thereby improving overall efficiency.

2. Attracting investment: Privatization encourages domestic and foreign investments in the port sector. Private companies often bring in significant capital and expertise, enabling the expansion and development of port facilities.

This infusion of funds leads to the creation of modern and state-of-the-art infrastructure.

Example: A national company may have limited financial resources to invest in port expansion or capacity enhancement. Privatization allows them to partner with private entities who can bring in the necessary funds and expertise to develop new terminals, increase handling capacity, and attract larger vessels.

3. Stimulating competition: Privatization introduces competition in the port sector, which fosters innovation, service quality, and cost-effectiveness. Multiple private companies operating ports create a competitive environment that encourages them to continuously improve their services to attract customers.

Example: In a scenario where a national company holds a monopoly over port operations, there might be a lack of incentive to improve services or reduce costs.

Privatization breaks the monopoly, allowing multiple private companies to enter the market and compete for customers, resulting in better services and competitive pricing.

In summary, the Ports (Privatization) Act of 1990 promotes the growth of national companies by improving efficiency, attracting investment, and stimulating competition in the port sector.

This ultimately leads to the development of modern infrastructure, increased productivity, and enhanced competitiveness for the national company involved.

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1. Skinner believed that creativity is not something that can be taught, but it can be fostered in a child. He theorized that you could increase the chance that a child would become creative by rewarding imaginative behavior.

Skinner also believed that giving children choices would help to encourage creativity.

2. No, because children and adults have different motivations. Children are often motivated by tangible rewards, such as candy or toys, while adults are more motivated by social recognition and praise.

3. Yes, Skinner's theory may not be applicable to more complex human behavior, such as decision-making or goal-setting, as it oversimplifies behavior and ignores internal cognitive processes.

4.Classroom procedures suggested by Skinner's theory of learning would involve a highly structured environment, with a focus on behavior modification and rote learning. This differs from current teaching practices that emphasize student-centered learning and critical thinking.

5.Assuming that Skinner's conclusions about the effectiveness of punishment are valid, this would suggest that there should be a greater emphasis on punishment in child-rearing, criminal justice, and education.

6.The partial reinforcement effect refers to the fact that behaviors that are only reinforced intermittently are more resistant to extinction than behaviors that are reinforced continuously.

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Operant conditioning by Skinner guides behaviour by using reinforcements and punishments. Skinner's theory is effectively useful in motivating behavior change in various areas such as education and child-rearing, but it's less applicable to complex behaviors. Partial reinforcement effect makes behaviors more resistant to extinction.

Skinner's theory, referred to as operant conditioning, suggests increasing the probability of a behavior by reinforcing it. To foster creativity in a child, a tutor applying Skinner's theory would commend the child's creative actions, thus increasing the likelihood of future creative behavior. Reinforcers would differ between children and adults due to varying motivations and interests.

Skinner's theory may not apply to complex behaviors that are less likely to be influenced by reinforcement and punishment, like personal beliefs and attitudes. The classroom procedures suggested by Skinner would focus on reinforcing desirable behaviors and discouraging undesirable ones. The students would be rewarded or punished immediately after performing a behavior, a stark contrast to many current education systems wherein feedback is often delayed.

Accepting Skinner's conclusions on the effectiveness of punishment implies a significant shift towards reinforcement over punishment in fields like child rearing and education. The partial reinforcement effect, as per Skinner, refers to the phenomenon where behaviors reinforced only occasionally are more resistant to extinction than those reinforced every time.

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Consciousness can be defined as the state of awareness of one's own thoughts, feelings, perceptions, and surroundings.

Martha's ability to hear her baby's cries but not the alarm clock can be explained by the concept of selective attention, which is a component of consciousness. Selective attention refers to the ability to focus on specific stimuli while filtering out irrelevant or less important information. In this case, Martha's heightened awareness of her baby's well-being and her emotional attachment to the baby influence her conscious attention.

The crying sound of her baby is given priority due to its perceived significance, triggering her immediate response. On the other hand, the buzzing alarm clock may be considered less relevant or less emotionally salient, resulting in reduced conscious attention and a decreased likelihood of detecting the sound.

This selective attention phenomenon is influenced by various factors, including the individual's cognitive and emotional processes, prior experiences, and personal priorities. Martha's maternal instincts and her deep bond with her baby enhance her conscious awareness of the baby's needs and enable her to respond promptly, even in a state of partial sleep.

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A behavioral neuroscientist would be most interested in studying the relationship between behavior and the nervous system. Neurons are the basic building blocks of the nervous system and consist of various parts such as axons, dendrites, and myelin sheath.

Neurons are held together by specialized junctions called synapses. Neurons fire through an electrochemical process, following the "all or none" law, where they either generate an action potential or do not. The resting state of a neuron refers to its inactive state, while the action state refers to when it is transmitting signals. Neurotransmitters, stored in vesicles within the neuron, are chemical messengers that facilitate communication between neurons. After release, neurotransmitters can be taken back up by the neuron or broken down by enzymes. Each neurotransmitter has specific functions, and deficiencies can lead to various disorders. The central nervous system (CNS) includes the brain and spinal cord, while the peripheral nervous system (PNS) consists of nerves connecting the CNS to the rest of the body. The hypothalamus and pituitary gland control various hormonal functions, the cerebellum is involved in motor coordination, the medulla regulates vital functions, and the reticular formation plays a role in arousal and attention. The lobes of the brain are responsible for different functions, and split-brain patients experience a disconnection between the two hemispheres. Consciousness, brain-wave patterns during sleep, stages of NREM and REM sleep, effects of sleep deprivation, theories of dream interpretation, and the functions of the endocrine system are also discussed in this context.

A behavioral neuroscientist focuses on understanding the relationship between behavior and the nervous system. They investigate how neural processes and structures contribute to various behaviors, cognition, emotions, and disorders.

A neuron is a specialized cell in the nervous system that transmits information through electrical and chemical signals. It consists of different parts: dendrites receive signals from other neurons, the cell body (soma) integrates the signals, the axon transmits signals to other neurons, and the myelin sheath insulates the axon, facilitating faster signal conduction.

Neurons are held together by synapses, which are specialized junctions where communication between neurons occurs. Synapses allow neurotransmitters to transmit signals from one neuron to another.

Neurons fire through an electrochemical process called an action potential. When the neuron receives a strong enough signal, it generates an all-or-none response, meaning it either fires an action potential or does not.

The resting state of a neuron refers to its inactive state when it is not actively transmitting signals. In contrast, the active state occurs when the neuron is actively sending signals to other neurons.

Neurotransmitters are chemical messengers stored in vesicles within the neuron. They are released into the synapse, where they bind to receptors on the postsynaptic neuron, transmitting the signal. After release, neurotransmitters can be taken back up by the presynaptic neuron or broken down by enzymes.

Different neurotransmitters have specific functions. For example, serotonin is involved in mood regulation, dopamine plays a role in reward and motivation, and acetylcholine is important for memory and muscle control. Deficiencies in neurotransmitters can contribute to various disorders such as depression (serotonin deficiency) or Parkinson's disease (dopamine deficiency).

The central nervous system (CNS) consists of the brain and spinal cord. The brain is responsible for higher mental functions, while the spinal cord relays signals between the brain and the rest of the body. The peripheral nervous system (PNS) includes nerves that connect the CNS to the organs, muscles, and sensory receptors.

The hypothalamus and pituitary gland work together to control various hormonal functions in the body, including the regulation of growth.

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Question 18:

A criticism of the DSM-5 is that it lacks sufficient emphasis on situational and contextual factors. Therefore, the correct option is:

c) It lacks sufficient emphasis on situational and contextual factors.

Question 19:

Unstructured interviews tend to be less reliable and more flexible than semi-structured interviews. Therefore, the correct option is:

d) Less reliable and more flexible than semi-structured interviews.

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The correct answer is option (c).  After regaining trust in his senses in meditation 6, Descartes' judgment about the relationship between his mind and body is one of certainty that the two are closely conjoined.

In Descartes' Meditations, he engages in a process of radical doubt to find a foundation of knowledge. In Meditation 6, Descartes argues that he has established the existence of himself as a thinking thing (mind) and the existence of God. With these foundations, he proceeds to explore the relationship between the mind and the body.

Descartes' judgment about the relationship of his mind and body, after regaining trust in his senses, is one of certainty that the two are closely conjoined. He rejects the possibility that the mind and body are separate entities or that they are an illusion caused by a deceiving demon. Descartes' view is known as Cartesian dualism, which posits that the mind and body are distinct substances but interact with each other.

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Job Title: Customer Service Representative

Job Description:

The Customer Service Representative is responsible for providing exceptional customer support and resolving inquiries or issues in a timely and professional manner. They serve as the primary point of contact for customers, addressing their needs through various communication channels, such as phone, email, and live chat. The representative is expected to have in-depth knowledge of products/services offered, company policies, and procedures. They must maintain accurate customer records and follow up on any outstanding matters. Additionally, the representative may collaborate with internal teams to ensure customer satisfaction and contribute to process improvement initiatives.

Job Specifications:

1. Education and Experience:

  - High school diploma or equivalent required; associate's or bachelor's degree preferred.

  - Prior experience in customer service or a related field is desirable.

2. Skills and Abilities:

  - Excellent verbal and written communication skills.

  - Strong problem-solving and decision-making abilities.

  - Proficiency in using customer support software and computer systems.

  - Ability to empathize with customers and provide effective solutions.

  - Time management and organizational skills to handle multiple inquiries simultaneously.

  - Attention to detail and accuracy in data entry and documentation.

  - Ability to work well in a team and collaborate with colleagues from different departments.

  - Adaptability to handle challenging customer situations with patience and professionalism.

  - Knowledge of product/service offerings and company policies.

3. Working Conditions:

  - The job is typically performed in an office or call center environment.

  - May require working on a rotating shift schedule, including weekends and holidays.

  - Occasional stress may arise from handling demanding customers or resolving complex issues.

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1) Methadone and Buprenorphine- Methadone and Buprenorphine are both medications used to help people who are addicted to opioids.

Methadone is a synthetic opioid agonist that works by binding to the same receptors in the brain that opioids like heroin and morphine bind to. It produces a similar effect but is slower acting and longer lasting than other opioids. Buprenorphine is a partial opioid agonist that also binds to the same receptors but produces a weaker effect than full agonists like heroin or methadone.

The main difference between the two is that methadone is more effective at reducing opioid cravings and withdrawal symptoms than buprenorphine, but it is also more addictive and can be more difficult to taper off of once someone is stabilized on it. Buprenorphine is generally considered to be safer and less addictive than methadone, but it may not be as effective at reducing cravings and withdrawal symptoms for people who are highly dependent on opioids.

2) Freud's Uber Coca- Sigmund Freud was one of the first medical professionals to explore the psychoactive properties of cocaine. In his book, Uber Coca, Freud describes the drug as a powerful stimulant that can be used to treat a variety of conditions, including depression, anxiety, and even addiction. However, Freud also notes that cocaine has a high potential for abuse and addiction, and he warns against its indiscriminate use.

Freud's observations about cocaine were based on his personal experiences and the experiences of others who used the drug. One of the people he consulted was Johann Poeppig, a German explorer who had been introduced to cocaine by the native peoples of Peru. Poeppig noted that while cocaine had some medicinal properties, it could also be highly addictive and had the potential to cause serious harm to users who were not careful.

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The Industrial Revolution greatly influenced the character of 19th-century European imperialism by providing the technological advancements, economic power, and motivation for European nations to expand their empires. The industrialized nations sought to secure resources, new markets, and strategic locations, leading to colonization, exploitation, and the imposition of European cultural and political dominance in many parts of the world.

The Industrial Revolution, which began in the late 18th century in Britain and later spread to other European countries, brought significant changes in manufacturing, transportation, and agriculture. This transformation had a profound impact on the nature and extent of European imperialism during the 19th century.

Firstly, the Industrial Revolution led to a surge in technological advancements, particularly in manufacturing and transportation. Innovations such as the steam engine, mechanized production, and the development of railroads and steamships greatly increased the efficiency and capacity for production and transportation of goods. This technological superiority gave European powers a significant advantage over less industrialized regions, enabling them to conquer and control vast territories.

Secondly, the economic power generated by industrialization fueled the desire for expansion. The industrialized nations sought to secure resources, such as raw materials and agricultural products, to feed their growing industries. They also aimed to establish new markets to sell their manufactured goods and generate profits. European powers engaged in imperialistic ventures to exploit the resources and labor of colonized territories, extracting wealth for the benefit of their own economies.

Additionally, the Industrial Revolution created a sense of national pride and a belief in European superiority. The rapid progress in technology and economic growth fueled the ideology of "civilizing missions," which held that European nations had a moral obligation to spread their superior culture, values, and governance systems to "uncivilized" regions. This ideology provided a justification for the expansionist policies and the imposition of European cultural and political dominance.

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Overstimulating, stressful environments cause all types of disruption except Social.

Overstimulating is the process of excessively exciting and stimulating an organism or one of its parts. Stressful situations may lead to overstimulation, which can be detrimental. The human body can only cope with so much stress before being overstimulated or burnout.

Overstimulating, stressful environments cause all types of disruptions, except social. Here is the breakdown of the disruptions caused by overstimulating, stressful environments:

Cognitive disruption: Overstimulating, stressful environments can cause cognitive disruptions that can lead to difficulties in memory, learning, and decision-making.

Emotional disruption: Overstimulating, stressful environments can cause emotional disruptions that can lead to mood swings, anxiety, depression, and other psychological disorders.

Physiological disruption: Overstimulating, stressful environments can cause physiological disruptions that can lead to headaches, stomachaches, insomnia, fatigue, and other physical illnesses.

Social disruption: Social disruption is not caused by overstimulating, stressful environments. Therefore, overstimulating, stressful environments do not cause social disruptions.

The correct answer is: social.

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When asked to describe the objects, the split-brain patient will likely be able to verbally describe the cup, which is in their right hand, but may struggle to verbally describe the cell phone in their left hand.

Language functions, such as speech production and comprehension, are predominantly located in the left hemisphere for most individuals. Since the cup is in the right hand, which is controlled by the left hemisphere, the patient will be able to verbally describe it because the information from the right hand can be processed by the left hemisphere's language centers.

However, when it comes to the cell phone in the left hand, which is controlled by the right hemisphere, the patient may struggle to verbally describe it. The left hemisphere, responsible for language processing, does not have direct access to the information from the right hand. Therefore, the patient may have difficulty finding words to describe the cell phone or may even be unaware of its presence. Nevertheless, the patient may be able to use their left hand to perform non-verbal actions or gestures to indicate their understanding or familiarity with the object, even without being able to describe it verbally.

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