Question 1. Analyse the importance of creating customer
value for the owner of a taxi. 5 marks (Subject:
Marketing)

Answers

Answer 1

Creating customer value is important for the owner of a taxi because it helps to build customer loyalty and attract new customers. By providing excellent customer service, such as arriving on time, offering a clean and comfortable taxi, and having friendly and professional drivers, the owner of a taxi can create a positive experience for their customers.

This will increase the likelihood that customers will use the taxi service again in the future, and they may also recommend it to their friends and family. This can lead to increased revenue and profits for the owner of the taxi, which is essential for the success of the business.

Additionally, creating customer value can help the owner of a taxi to differentiate themselves from their competitors, which is important in a competitive market. By providing a unique and valuable service, the owner of a taxi can gain a competitive advantage and attract more customers.

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Related Questions

A government that is concerned about inflation wants to

Answers

A government that is concerned about inflation wants to take measures to reduce the rate of inflation. Inflation refers to the increase in prices of goods and services over time. To reduce inflation, the government can take various measures, including:

1. Monetary Policy: The government can adjust the money supply in the economy through its central bank. They can increase interest rates or decrease the money supply to reduce inflation.

2. Fiscal Policy: The government can also adjust its spending and taxation policies to manage inflation. They can increase taxes or reduce government spending to slow down economic growth and reduce inflation.

3. Supply-side policies: The government can implement policies that aim to increase the supply of goods and services in the economy. This can help to reduce prices and inflation.

4. Wage and Price Controls: The government can also impose price and wage controls to reduce inflation. This involves setting a cap on the prices of goods and services and limiting the amount that employers can pay their workers. However, this approach is controversial and can have unintended consequences, such as shortages of goods and services.

These are some of the measures that a government can take to reduce inflation. The specific measures taken depend on the economic conditions and the particular circumstances of the country.

Select an e-retailer (non-store retailer) and answer the following questions:1. How would you position the retailer on the Wheel of Retailing? Support your response with evidence.2. Critically evaluate the retailer's consumer communication strategy.3. Recommend an innovative strategy to promote the retailer’s products.

Answers

1. The e-retailer can be positioned on the Wheel of Retailing as an Everyday Low Price (EDLP) retailer.

2. The consumer communication strategy of the e-retailer should be evaluated for effectiveness.

3. An innovative strategy to promote the retailer's products could include utilizing influencers to increase visibility of the brand and its products.

This means that they focus on providing customers with consistently low prices across all products, instead of offering discounts or sales on some items. Evidence to support this could include the retailer's online pricing strategy, which should remain consistent and not fluctuate greatly.

This can include measuring the number of customers reached, engagement rates, and customer feedback. Additionally, the types of communication tools used (e.g. emails, social media, etc.) should be assessed to ensure that the most effective channels are being utilized.

This can be done by partnering with popular influencers and leveraging their large following to drive more customers to the retailer's online store. Additionally, utilizing user-generated content on social media can also help to drive sales and increase engagement.

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If you invest EUR 100 at an interest rate of 12%, how much will
you have at the end of 4 years?

Answers

To calculate the amount you will have at the end of 4 years of investment, you can use the formula for compound interest:

A = P(1 + r/n)^(nt)

Where:
- A is the final amount
- P is the initial principal amount
- r is the annual interest rate
- n is the number of times interest is compounded per year
- t is the number of years

In this case, P = 100, r = 0.12, n = 1 (since interest is compounded annually), and t = 4. Plugging these values into the formula gives:

A = 100(1 + 0.12/1)^(1*4)
A = 100(1.12)^4
A = 157.62

Therefore, you will have EUR 157.62 at the end of 4 years.

Here is the answer in HTML format:

To calculate the amount you will have at the end of 4 years, you can use the formula for compound interest:</p>
A = P(1 + r/n)^(nt)</p>

In this case, P = 100, r = 0.12, n = 1 (since interest is compounded annually), and t = 4. Plugging these values into the formula gives:</p>
A = 100(1 + 0.12/1)^(1*4)</p>
A = 100(1.12)^4</p>
A = 157.62</p>
Therefore, you will have EUR 157.62 at the end of 4 years.</p>

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Analyze the type of jobs that are suitable for differentHollands personality types. OR How would youutilize social learning theory while shaping your employeesbehaviour at work?

Answers

For Holland's personality types, jobs that are suitable for each type would depend on the individual's interests, aptitudes, and abilities.

Realistic (R) types are best suited for careers in engineering, construction, and other physical labor jobs; Investigative (I) types may be more interested in fields like scientific research, engineering, or computer programming; Artistic (A) types may be drawn to the fields of music, art, writing, or design; Social (S) types often do well in social services, counseling, or teaching; Enterprising (E) types might be successful in sales, marketing, or business; and Conventional (C) types are well-suited to roles in office and administrative support.
When utilizing social learning theory to shape employees' behaviour at work, it is important to focus on rewards, incentives, and positive reinforcement. By rewarding desirable behaviour and reinforcing it through verbal and non-verbal communication, employees can be encouraged to engage in those behaviours more often. Additionally, it is important to provide employees with an understanding of why they should engage in certain behaviours, as this will create an internal motivation to act in a certain way.

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According to this image :
1- What is the age range of the generation with the highest amount of household debt?

2-Which is the only generation to decrease its average debt from 2019 to 2020?


3-Compare the rate at which Gen Z’s debt increased from 2019 to 2020 compared to other generations.
With an increase of 67.2%, Gen Z’s debt increased at a much higher rate than other generations.


4-Calculate how long it would take for Gen Z’s average debt ($16,000) to reach Gen X’s level of average debt ($140,000) if it continued to increase at its current rate (67.2% per year).

5-Develop a logical argument why Gen Z’s debt is rising at such a high rate when the Silent Generation’s debt is decreasing.

I have to turn this worksheet today, So please ANYONE help me out please ASAP..

Answers

Answer:

1. Gen X 41-56years

2. Silent Gen reduced debt by 4.6%

3.Baby boomers increased by 0.3% from 2019 to 2020, they had the least increase in debt

Gen X followed with 3.5% increase from 2019 to 2020 while Millenials had 11.5% increase in debt between 2019 and 2022. Even though Gen Z debt increased by 67.2%, they still have the lowest debt overall into two years.

4.Gen Z average debt $16,000

Gen X average debt $ 140,000

In 5years, it will meet up with Gen Xs level of debt

5. The silent Gen are the elderly, mostly retired and no longer taking new loans while Gen Z is the younger generating, newly exploring the world, teenagers and students, young school leavers and new work force taking loans at the slightest offer. The silent age are no longer active, they are most been taken care of and won't be taking loan facilities for any purpose. Student loan, technology etc is available and most suitable for the age range of Gen Z, hence the difference in the loan dimension.

Samsung is one of the biggest conglomerates globally and the largest "chaebol" or family-owned business in South Korea. Established in 1938 by Lee Byung-chul as a trading company selling noodles and dried seafood, Samsung has since diversified into various industries, including electronics, chemicals, shipbuilding, financial services, and construction. As a result, Samsung is widely diversified with over 80 standalone subsidiaries. The conglomerate accounts for a fifth of all South Korean exports.
In 1987, Lee Kun-hee, the youngest son of the founder, took over as the chairman of the conglomerate. His strategic intent was to make Samsung a world leader in high-tech industries such as consumer electronics. To execute his strategy, Lee Kun-hee focused first on gaining market share by invading markets from the bottom up with lower-priced products at an acceptable value. Over time, quality and consumer perception became more important. Samsung’s image, however, was overshadowed by Sony and Motorola, the undisputed world leaders in consumer electronics and mobile phones during this time. During a 1993 trip, Lee Kun-hee saw firsthand how poorly Samsung’s electronics were perceived in the United States and Europe, and he vowed to change that. Back in Korea, to show his disappointment and determination alike, he destroyed 150,000 brand-new Samsung cell phones in a large bonfire in front of all 2,000 employees of Samsung’s Gami factory. Many employees credit this as the pivotal moment in redefining Samsung Electronics’ strategic focus and initiating a successful turnaround.
Samsung Electronics increased spending significantly on Research and Development (R&D), as well as on marketing and design. Meanwhile, Lee Kun-hee was undertaking a complete overhaul of the conglomerate’s structure to change Samsung’s sclerotic culture to a culture that deeply values seniority; he introduced merit-based pay and promotion. Lee Kun-hee, who holds an MBA degree from George Washington University, hired Western managers and designers into leading positions and sent homegrown talent to learn best business practices from other firms wherever they could be found. Lee Kun-hee also set up the Global Strategic Group to assist non-Korean MBAs and PhDs with a smooth transition into their positions in a largely homogenous cadre of Korean executives. In addition, he moved Samsung to the high end market, offering premium consumer electronics such as flat-screen TVs, appliances, semiconductors, and mobile devices such as its famous Galaxy line of smartphones.
Answer the following questions: (3 items x 10 points)
What is/are the triggering event/s that act/s as stimulus/stimuli for strategic change in the given case?
Which characteristic/s of strategic decisions is/are described in the case study?
3. How will Samsung maintain its successful market position by using one of the modes in strategic decision-making?

Answers

1. The triggering event that acted as a stimulus for strategic change in the given case was when Lee Kun-hee saw firsthand how poorly Samsung’s electronics were perceived in the United States and Europe during trip.

2. The characteristics of strategic decisions described in the case study include being long-term in nature.

3. Samsung can maintain its successful market position by using the mode of strategic decision-making known as "analysis and choice."

This event motivated him to take drastic action to improve the company's image and products, including destroying 150,000 brand-new Samsung cell phones in a large bonfire in front of all 2,000 employees of Samsung’s Gami factory.

These characteristics are evident in Lee Kun-hee's decision to increase spending significantly on R&D, marketing, and design, as well as his decision to undertake a complete overhaul of the conglomerate’s structure and culture.

This involves analyzing the company's current situation and the competitive environment, identifying opportunities and threats, and making strategic choices based on this analysis. By continuing to invest in R&D, marketing, and design, as well as by staying attuned to changing consumer preferences and technological trends, Samsung can make informed strategic decisions that will help it maintain its competitive advantage and market position.

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B) Alternative Dispute Resolution (ADR) open-ended questions
What is the role of ADR in the Business landscape?
Has there been any preference in the Business world for any particular modality of ADR? What are the reasons behind such inclination?
How can ADR shape relationships between businesses, workers and employers within businesses, and businesses and their consumers?
What is the future of ADR in the Business landscape?

Answers

The role of Alternative Dispute Resolution (ADR) in the business landscape is to provide an alternative way of resolving disputes outside of the traditional court system. ADR can help businesses resolve disputes more quickly and cost-effectively, which can help maintain business relationships and prevent disruptions to business operations. ADR can also help businesses avoid the uncertainty and potential negative publicity that can come with litigation.

In the business world, there has been a preference for arbitration as a modality of ADR. This is because arbitration is generally faster and less expensive than litigation, and it allows businesses to choose an arbitrator with expertise in the relevant area of law. Additionally, arbitration proceedings are generally confidential, which can help protect business interests and reputations.

ADR can shape relationships between businesses, workers and employers within businesses, and businesses and their consumers by providing a less adversarial and more collaborative way of resolving disputes.

This can help maintain positive relationships and prevent disputes from escalating into costly and time-consuming litigation. ADR can also help businesses and consumers resolve disputes in a way that is more satisfactory to both parties, which can help maintain customer loyalty and prevent negative publicity.

The future of ADR in the business landscape is likely to continue to grow as businesses increasingly recognize the benefits of ADR and seek to avoid the costs and risks of litigation. ADR is also likely to become more accessible and user-friendly, with the increasing use of technology and online dispute resolution platforms. This will make ADR an even more attractive option for businesses looking to resolve disputes quickly and cost-effectively.

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com's preferred stock will pay an annual dividend of $15 in perpetuity, but payments will start 6 years from now. If the market requires a 6% return on this investment, what should the price of the stock be today?

Answers

The price of the stock today should be calculated using the present value formula for a perpetuity. The formula is:

PV = D / r

Where PV is the present value, D is the annual dividend, and r is the required rate of return.

In this case, the annual dividend is $15 and the required rate of return is 6%, or 0.06. However, since the payments will start 6 years from now, we need to discount the present value by 6 years. This can be done using the formula:

PV = D / (r * (1 + r)^n)

Where n is the number of years until the payments start. In this case, n is 6.

Plugging in the values, we get:

PV = 15 / (0.06 * (1 + 0.06)^6)

PV = 15 / (0.06 * 1.4185)

PV = 15 / 0.08511

PV = $176.22

Therefore, the price of the stock today should be $176.22.

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Forecasting (Total 25 points) Columbus Municipal Government has asked you to forecast the sales tax revenue it will collect in Year 6, Year 7 and Year 8. Data on revenue in recent years is presented below. Year Year 1 Year 2 Year 3 Year 4 Year 5 *In thousands Q1 695 896 1,037 1,067 1,147 Q2 788 941 929 1,081 1,161 Q3 809 1,018 1,353 1,574 1,683 Q4 1,302 1,677 2,090 2,143 2,372 TOTAL $3,594 $4,532 $5,409 $5,865 $6,362 The annual data are graphed below: Sales Tax Revenues in thousands $7,000 $6,362 $6,000 $5,865 $5,409 $5,000 $4,000 $4,532 $3,594 $3,000 $2,000 $1,000 $0 Year 1 Year 2 Year 3 Year 4 Year 5 a. Estimate annual sales tax revenue for Year 6, Year 7 and Year 8 using a moving average "3-day" (MA3) model. Please clearly show the process you use to come up with your estimates. (5 points) b. Estimate annual sales tax revenue for Year 6, Year 7, and Year 8 using a moving average "4-day" (MA4) model. Please clearly show the process you use to come up with your estimates. (5 points) c. Forecast the expected annual sales tax revenue for Year 6, Year 7 and Year 8 using the trend regression model. (5 points) d. Do you recommend that the trend regression model be employed in this case? Why or why not? (5 points)

Answers

a. The MA3 model is calculated by taking the average of the three most recent years of data. For Year 6, the MA3 model would be $6,091.96 and calculated as follows:

MA3 = (Year 5 + Year 4 + Year 3) / 3 = ($6,362 + $5,865 + $5,409) / 3 = $5,878.67

For Year 7, the MA3 model would be calculated as follows:

MA3 = (Year 6 + Year 5 + Year 4) / 3 = ($5,878.67 + $6,362 + $5,865) / 3 = $6,035.22

For Year 8, the MA3 model would be calculated as follows:

MA3 = (Year 7 + Year 6 + Year 5) / 3 = ($6,035.22 + $5,878.67 + $6,362) / 3 = $6,091.96

b. The MA4 model is calculated by taking the average of the four most recent years of data. For Year 6, the MA4 model would be calculated as follows:

MA4 = (Year 5 + Year 4 + Year 3 + Year 2) / 4 = ($6,362 + $5,865 + $5,409 + $4,532) / 4 = $5,542

For Year 7, the MA4 model would be calculated as follows:

MA4 = (Year 6 + Year 5 + Year 4 + Year 3) / 4 = ($5,542 + $6,362 + $5,865 + $5,409) / 4 = $5,794.50

For Year 8, the MA4 model would be calculated as follows:

MA4 = (Year 7 + Year 6 + Year 5 + Year 4) / 4 = ($5,794.50 + $5,542 + $6,362 + $5,865) / 4 = $5,890.88

c. The trend regression model is calculated by using a linear regression equation to forecast future values based on past data. The equation for the trend regression model is:

Y = a + bX

Where Y is the forecasted value, a is the intercept, b is the slope, and X is the time period.

Using the data provided, the trend regression model can be calculated as follows:

Year 1: Y = a + b(1)
Year 2: Y = a + b(2)
Year 3: Y = a + b(3)
Year 4: Y = a + b(4)
Year 5: Y = a + b(5)

Using the data provided, the following equations can be created:

$3,594 = a + b(1)
$4,532 = a + b(2)
$5,409 = a + b(3)
$5,865 = a + b(4)
$6,362 = a + b(5)

Using these equations, the values for a and b can be calculated. Once these values are known, the trend regression model can be used to forecast the expected annual sales tax revenue for Year 6, Year 7, and Year 8.

d. The trend regression model should be employed in this case because it provides a more accurate forecast of future values based on past data. The MA3 and MA4 models only take into account the most recent years of data, while the trend regression model takes into account all of the data provided. This allows for a more accurate forecast of future values.

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Think about the effects of building condominiums in the rain forest. While activists in the United States have worked hard to fight those large corporations that are willing to sacrifice the environment for financial gain, natives of the rain forest do not have the means to engage in such battles.
Should powerful U.S. firms consider the potential moral ramifications of their international capital budgeting projects when seeking to invest in poorer countries? Support your views with appropriate arguments citing relevant references where possible.

Answers

Yes, powerful U.S. firms should consider the potential moral ramifications of their international capital budgeting projects when seeking to invest in poorer countries as these firms have a social responsibility to consider the impact of their actions on the environment and local communities.

One of the main reasons why U.S. firms should consider the potential moral ramifications of their international capital budgeting projects is the impact on the environment. Building condominiums in the rain forest can have a negative impact on the ecosystem, leading to loss of biodiversity, deforestation, and climate change. This can have far-reaching consequences, not just for the local environment, but for the global climate as well.

Another reason why U.S. firms should consider the potential moral ramifications of their international capital budgeting projects is the impact on local communities. The construction of condominiums in the rain forest can lead to displacement of local communities and loss of their livelihoods. This can have a negative impact on the local economy and exacerbate poverty in the region.

In conclusion, powerful U.S. firms should consider the potential moral ramifications of their international capital budgeting projects when seeking to invest in poorer countries. This is because these firms have a social responsibility to consider the impact of their actions on the environment and local communities. By taking into account the potential moral ramifications of their actions, U.S. firms can ensure that their investments are sustainable and beneficial for all stakeholders.

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Ahmad works as a technician for Jubail Manufacturing, and is a poor performer. The General Manager wants to terminate his contract immediately. Is this possible? What procedure should be followed, according to the Saudi Labor Law ?

Answers

According to Saudi Labor Law, it is possible for the General Manager of Jubail Manufacturing to terminate Ahmad's contract immediately if he is a poor performer. However, there is a specific procedure that must be followed in order to do so legally.

First, General Manager must provide Ahmad with a written warning stating the reasons for his poor performance and giving him a specific period of time to improve. This period of time must be at least 30 days.

If Ahmad's performance does not improve during this period of time, General Manager may then issue a second written warning, again stating the reasons for his poor performance and giving him another specific period of time to improve. This second period of time must also be at least 30 days.

If Ahmad's performance still does not improve after the second warning, General Manager may then terminate his contract immediately. However, it is important to note that General Manager must provide Ahmad with a written notice of termination, stating the reasons for his termination and the date on which his contract will be terminated.

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The company’s profits have increased by ~30% from 2002 to 2006(E). How much of the profits estimated for the year 2006(E) will translate to the 'cash flow from operations' for the same year? Which of the three categories in the cash flow statement has contributed majorly to the decrease in the 'change in cash' by the company from 2003 to 2006(E)?

Answers

Answer:

$226,000

Explanation:

This refers to Ceres Gardening case study

What is the relationship between safety and quality?

Answers

The relationship between safety and quality is that they both go hand in hand. When there is a focus on safety, there is often an improvement in quality as well.

This is because when there are safe work practices in place, it reduces the risk of errors or accidents occurring which can affect the quality of a product or service. In addition, when there is a focus on quality, it often includes making sure that the work environment is safe and that employees are properly trained and equipped to do their jobs safely. Therefore, both safety and quality are important for ensuring that a product or service meets the desired standards and that employees and customers are protected.

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Susan the Saver is going to retire in 30 years and has calculated that she will need to have $700,000 to cover her retirement costs. To achieve this goal, before retirement she will have to:
a. Put more than $700,000 of her earnings into savings
b. Put exactly $700,000 of her earnings into savings
c. Put less than $700,000 of her earnings into savings
Explain your choice.

Answers

The correct answer is option c. Put less than $700,000 of her earnings into savings.

If Susan the Saver is going to retire in 30 years and she needs $700,000 to cover her retirement costs, she can achieve this goal by putting less than $700,000 of her earnings into savings. This is because of the power of compound interest.

Compound interest is the interest earned on both the principal amount and the interest that has been previously earned. This means that the interest earned each year is added to the principal amount, and the next year's interest is calculated on the new, larger principal amount.

For example, if Susan puts $10,000 into a savings account that earns 5% interest annually, after one year she will have $10,500 ($10,000 + ($10,000 x 0.05)). The next year, she will earn interest on $10,500, not just the original $10,000.

By taking advantage of compound interest, Susan can put less than $700,000 into savings and still have $700,000 when she retires. The amount she needs to save will depend on the interest rate she earns and how often the interest is compounded. Therefore, the correct answer is option c.

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Debtholders would be looking for the following when considering loaning money to a company: a. Ability to vote on corporate issues b. Preference over stockholders on liquidation c. Unlimited life d. Payment of dividends

Answers

The elements that debtholders will look for when lending money to a company are as follows Preference over stockholders on liquidation and Payment of dividends. Alternatives b. and d. are correct.

Debtholders are individuals or institutions that lend money to a company with the expectation of being repaid with interest. When considering loaning money to a company, debtholders are primarily concerned with the company's ability to repay the debt and the level of risk involved.

As a result, debtholders typically look for preference over stockholders on liquidation, meaning that they will be paid before stockholders in the event that the company goes bankrupt. Debtholders also look for payment of dividends, which are regular payments made by the company to its debtholders as a return on their investment.

In conclusion, the correct alternatives are:

b. Preference over stockholders on liquidationd. Payment of dividends

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34. A risk- avers investor prefers to hold: a. More risky
assets. b. Less- risky assets. c. Assets with less uncertainty
associated with their returns: d. Both (b) and (c).

Answers

A risk-averse investor is someone who prefers to hold less-risky assets and assets with less uncertainty associated with their returns. Therefore, the correct answer is option d. Both (b) and (c).


Risk-averse investors are those who prefer to avoid risk as much as possible. They are more concerned with preserving their capital than with making high returns. As a result, they tend to invest in assets that have lower levels of risk and uncertainty associated with their returns, such as bonds, certificates of deposit, and money market funds.
In contrast, risk-seeking investors are willing to take on more risk in the hopes of earning higher returns. They may invest in assets such as stocks, real estate, and commodities, which have higher levels of risk and uncertainty associated with their returns.
Overall, a risk-averse investor prefers to hold less-risky assets and assets with less uncertainty associated with their returns in order to minimize their risk exposure and protect their capital.
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Case: Pharmacy Service Improvement at CVS(A)
1. Explain the value chain of the industry in which CVS works.
2. What are primary business problems that CVS is facing, in the context of the case.
3. Explain the causes for the business problems facing CVS.

Answers

The value chain of the pharmacy industry includes activities such as drug research and development, manufacturing, distribution, dispensing, and patient care (Question 1).

The primary business problems that CVS is facing are declining profitability, increased competition, and customer dissatisfaction with their pharmacy services (Question 2).

The causes of CVS's business problems include a changing industry landscape, inadequate staffing and training, and poor communication and coordination among employees (Question 3).

The Explanation for Each Answer

(1) The pharmacy industry value chain starts with drug research and development, followed by manufacturing and distribution of drugs to wholesalers, then dispensing of drugs to patients through pharmacies, and finally patient care services. Each activity adds value to the chain, from drug development to patient care.

(2) CVS is experiencing declining profitability due to increased competition from online retailers and other brick-and-mortar pharmacies, as well as pressure from insurance companies to reduce costs. Customers have also expressed dissatisfaction with CVS's pharmacy services, such as long wait times and inconsistent communication.

(3) The industry is shifting towards online sales, and CVS has been slow to adapt. Additionally, inadequate staffing and training have led to long wait times and inconsistent service, causing customer dissatisfaction. Poor communication and coordination among employees have also contributed to these issues, making it difficult for CVS to provide efficient and effective pharmacy services.

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a-What’s themost importantitems in the Assets for bank?b-OperatingEfficiency means?

Answers

Assets for banks are typically the most important items in a bank's balance sheet. These include cash, securities, loans and other investments. Operating Efficiency is a measure of how effectively a bank utilizes its assets, personnel, and other resources to generate profits.

a- The most important items in the Assets for bank are:

Cash and balances with central banksLoans and advances to customersFinancial investmentsDerivativesProperty, plant, and equipment

b- Operating Efficiency means the ratio of a company's operating expenses to its operating income. It is a measure of how well a company is utilizing its resources to generate profits.

A higher operating efficiency indicates that the company is able to generate more profits with the same amount of resources, while a lower operating efficiency indicates that the company is not utilizing its resources effectively and is therefore less profitable.

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Discuss the following topic(s).
1.Discuss the proper plaintiff rule.
2.Discuss the differences between the Companies Act 1965
and the Companies Act 2016

Answers

The proper plaintiff rule is a legal principle that requires the person who is bringing a lawsuit to have a legitimate interest in the outcome of the case and The Companies Act 1965 and the Companies Act 2016 are both pieces of legislation that govern the operation in Malaysia.

1. The proper plaintiff rule is a legal principle that requires the person who is bringing a lawsuit to have a legitimate interest in the outcome of the case. This means that the person must have suffered an injury or harm as a result of the defendant's actions.

The purpose of this rule is to ensure that only those with a genuine stake in the outcome of a case are allowed to bring a lawsuit. Without the proper plaintiff rule, individuals could bring frivolous lawsuits without any real interest in the outcome, potentially wasting the court's time and resources.

2. The Companies Act 1965 and the Companies Act 2016 are both pieces of legislation that govern the operation of companies in Malaysia. However, there are several key differences between the two.

The Companies Act 2016 includes new provisions that allow for the incorporation of a company with a single shareholder and a single director, whereas the Companies Act 1965 required at least two shareholders and two directors.

3. The Companies Act 2016 also includes new provisions for the protection of minority shareholders and the regulation of corporate rescue mechanisms. Additionally, the Companies Act 2016 includes new provisions for the simplification of company incorporation and the streamlining of company administration. Overall, the Companies Act 2016 is designed to modernize the regulation of companies in Malaysia and make it easier for companies to do business.

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In a multi-step production line, if the process time of thebottleneck step increases by 10 minutes, the process of the linemust also increase by 10 minutes. True or false? True False

Answers

True. A bottleneck step is the process step that limits the rate at which the production line can work, and thus determines the overall output rate of the line. If the process time of the bottleneck step increases, then the total process time of the line must also increase, by the same amount as the bottleneck step.

This is because the throughput of the line is determined by the time at which the bottleneck step completes, and thus any increase to the process time of the bottleneck step will add a corresponding amount of time to the overall process time of the line. In addition, the other steps in the production line will also take longer to complete, as they are dependent on the completion of the bottleneck step.

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Describe the similarities and differences between Total Quality Management (TQM) and Six Sigma quality-management techniques. Please provide a reference.

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The key similarities between TQM (Total Quality Management) and Six Sigma include focus on continuous improvement and use of data and statistical analysis. The key differences are in the focus and methodology used in both the approaches.


Total Quality Management (TQM) and Six Sigma are both quality-management techniques that aim to improve organizational performance and customer satisfaction.

Similarities between TQM and Six Sigma include:

1. Both focus on continuous improvement and the elimination of defects and error.

2. Both involve the use of data and statistical analysis to identify areas for improvement.

3. Both emphasize the importance of employee involvement and training.

Differences between TQM and Six Sigma include:

1. TQM is a more holistic approach that focuses on improving all aspects of an organization, while Six Sigma is more focused on specific processes and reducing variability

2. TQM typically involves a wider range of tools and techniques, while Six Sigma relies heavily on statistical analysis

3. Six Sigma uses a structured methodology known as DMAIC (Define, Measure, Analyze, Improve, Control) to guide improvement efforts, while TQM does not have a specific methodology

Reference:

Evans, J. R., & Lindsay, W. M. (2017). Managing for Quality and Performance Excellence (10th ed.). Boston, MA: Cengage Learning.

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Recording Entries for Long-Term Note Receivable; Effective-Interest Method On January 1, 2020, Jacobs Company sells land financed through a $32,000 note, issued by Andress Company. The note is a $32,000,9%, annual interest-bearing note. Andress agrees to repay the $32,000 proceeds on December 31, 2021, The prevailing interest rate on similar notes is 11%. Assume that the cost of the land is equal to the fair value of the note. Required Prepare all entries for Jacobs over the note term, including any year-end adjustments. Use the effective interest method to amortize the discount. Round answers to the nearest whole dollar

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The entries over the note term are: January 1, 2020: Dr Note Receivable $32,000 Cr Land $32,000, December 31, 2020: Dr Interest Receivable $2,880 Cr Interest Income $2,880, and December 31, 2021: Dr Interest Receivable $2,880 Dr Cash $34,880 Cr Note Receivable $32,000 Cr Interest Income $2,880. Using the effective interest method to amortize the discount, the entries are: January 1, 2020 Dr Note Receivable $29,269 Cr Discount on Note Receivable $2,731 Cr Land $29,269, December 31, 2020 Dr Interest Receivable $3,219 Dr Discount on Note Receivable $339
Cr Interest Income $3,219, and December 31, 2021 Dr Interest Receivable $3,250 Dr Discount on Note Receivable $370 Dr Cash $34,880 Cr Note Receivable $29,269 Cr Interest Income $3,250 Cr Discount on Note Receivable  $2,731.

The effective interest method is a method of calculating the amortized cost of a financial asset or liability and allocating the interest income or expense over the relevant period. Under the effective interest method, the effective interest rate is applied to the carrying amount of the financial asset or liability at the beginning of the period to determine the interest income or expense for the period.

The following entries are required for Jacobs Company over the note term:

1) On January 1, 2020, record the sale of the land and the issuance of the note:

Debit: Note Receivable - Andress Company $32,000
Credit: Land $32,000

2) On December 31, 2020, record the interest income for the year:

Debit: Interest Receivable - Andress Company $2,880 (32,000 x 9%)
Credit: Interest Income $2,880

3) On December 31, 2021, record the interest income for the year and the repayment of the note:

Debit: Interest Receivable - Andress Company $2,880 (32,000 x 9%)
Debit: Cash $34,880 (32,000 + 2,880)
Credit: Note Receivable - Andress Company $32,000
Credit: Interest Income $2,880

Using the effective interest method to amortize the discount, the following entries are required:

1) On January 1, 2020, record the sale of the land and the issuance of the note at its fair value:

Debit: Note Receivable - Andress Company $29,269 (32,000 / 1.11)
Credit: Discount on Note Receivable - Andress Company $2,731 (32,000 - 29,269)
Credit: Land $29,269

2) On December 31, 2020, record the interest income for the year and the amortization of the discount:

Debit: Interest Receivable - Andress Company $3,219 (29,269 x 11%)
Debit: Discount on Note Receivable - Andress Company $339 (3,219 - 2,880)
Credit: Interest Income $3,219

3) On December 31, 2021, record the interest income for the year, the amortization of the discount, and the repayment of the note:

Debit: Interest Receivable - Andress Company $3,250 (29,608 x 11%)
Debit: Discount on Note Receivable - Andress Company $370 (3,250 - 2,880)
Debit: Cash $34,880 (32,000 + 2,880)
Credit: Note Receivable - Andress Company $29,269
Credit: Interest Income $3,250
Credit: Discount on Note Receivable - Andress Company $2,731

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4. COST OF EQUITY CAPITAL (2) Analysts who research the stock market have found differences in required rates of return based on company size. The economist Eugene Fama studied stock market returns fo

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This is because larger companies are typically considered to be less risky investments than smaller companies, and therefore require a lower rate of return to compensate for this lower level of risk of stock market .

Analysts who research the stock market have found that there are differences in the required rates of return based on company size.

The cost of equity capital refers to the amount that a company needs to pay to its shareholders for the use of their funds. It is an important consideration for companies because it affects their overall cost of capital and can have a significant impact on their ability to raise additional funds for expansion or other purposes.



One economist who has studied this phenomenon is Eugene Fama, who conducted research on stock market returns for different sized companies. Fama found that there is a relationship between company size and required rates of return, with smaller companies generally requiring higher rates of return than larger companies.

This is important for companies to consider when they are determining their cost of equity capital, as it can have a significant impact on their ability to raise funds and make investments.

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Illustration: Crivitz TV Company purchases three identical 50inch TVs on different dates at costs of $700, $750, and $800. During the year Crivitz sold two sets at $1,200 each. These facts are summarized below.
purchases
February 3 1TV at 700
March 5 1TV at 750
may 22 1TV at 800
sales
June 1 2Tv for 2400(1200×2)
calculate COGS and GOEI under specific identification method .
explain your answer.

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Under the specific identification method, the cost of goods sold (COGS) and gross profit (GOEI) are calculated based on the specific cost of the items sold. In this case, Crivitz TV Company sold two sets at $1,200 each, for a total of $2,400 in sales. To calculate COGS and GOEI, we need to know the specific cost of the two sets that were sold.

If we assume that the sets sold were the ones purchased on February 3 and March 5, then the COGS would be $700 + $750 = $1,450. The GOEI would be the difference between the sales and the COGS, or $2,400 - $1,450 = $950.

Alternatively, if we assume that the sets sold were the ones purchased on March 5 and May 22, then the COGS would be $750 + $800 = $1,550. The GOEI would be the difference between the sales and the COGS, or $2,400 - $1,550 = $850.

In conclusion, the COGS and GOEI under the specific identification method will depend on the specific cost of the items sold. In this case, the COGS could be either $1,450 or $1,550, and the GOEI could be either $950 or $850, depending on which sets were sold.

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What is a good approach to "Sell me this pen!"?What is a good conversation flow? Why?Write the structure and the questions

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An effective approach to "Sell me this pen!" would involve understanding the customer's needs and motivations. Start by asking the customer questions to determine their needs and why they might be interested in the pen.

Some potential questions could include:
- What do you typically use pens for?
- What features are you looking for in a pen?
- What budget do you have in mind for a pen?
once you understand the customer's needs and motivations, you can tailor your conversation and sales pitch to fit their needs. Explain the features and benefits of the pen, and why it's a great choice for them. Make sure to emphasize the benefits that address their needs and give clear examples if possible.
Once you've presented the pen and given the customer all the information they need to make an informed decision, end with a simple call to action, such as asking them to purchase the pen or inviting them to try it out.
By asking the right questions and tailoring your conversation to the customer's needs, you can create an effective conversation flow that is sure to result in a successful sale.

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You wish to retire in 30 years, so you begin a 401K program that contributes $100 into your account weekly at 8.35% interest. (Assume 401K is compounded weekly, ordinary time) 24. How much will you have when you retire? 25. How much did you pay into the annuity? 26. How much interest did you receive over the thirty years?

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24. The future value of the 401K account when you retire can be calculated using the formula:

FV = P * [(1 + r/n)^(n*t) - 1] / (r/n), where P is the weekly payment, r is the annual interest rate, n is the number of compounding periods per year, and t is the number of years.

Plugging in the given values, we get:
FV = 100 * [(1 + 0.0835/52)^(52*30) - 1] / (0.0835/52)
FV = 100 * [(1.0016038)^1560 - 1] / 0.0016038
FV = 100 * 10.6433 / 0.0016038
FV = $666,198.51
So, you will have $666,198.51 when you retire.
25. The amount you paid into the annuity is simply the weekly payment multiplied by the number of weeks in 30 years:
P = 100 * 52 * 30
P = $156,000
So, you paid $156,000 into the annuity
26. The amount of interest you received over the thirty years is the difference between the future value and the amount you paid into the annuity:
I = FV - P
I = $666,198.51 - $156,000
I = $510,198.51
So, you received $510,198.51 in interest over the thirty years.

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Mr. and Mrs. Good purchased a ski chalet for $310487. They paid $16001 down and agreed to make equal payments at the end of every three months for 14 years. Interest is 4.79% compounded quarterly.
Compute the equal quarterly payment.
Round your answer to 2 decimal places. Do not enter the dollar sign. Sample input: 124.34

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The equal quarterly payment is $6587.46. Rounded to 2 decimal places, the answer is 6587.46.

To compute the equal quarterly payment, we can use the formula for the present value of an annuity:
PV = PMT × [(1 - (1 + i)^-n) / i]
Where PV is the present value, PMT is the quarterly payment, i is the quarterly interest rate, and n is the number of quarters.
Rearranging the formula to solve for PMT, we get:
PMT = PV × [i / (1 - (1 + i)^-n)]
Plugging in the given values:

PMT = ($310487 - $16001) × [(0.0479 / 4) / (1 - (1 + 0.0479 / 4)^-(14 × 4))]
PMT = $294486 × [(0.011975 / (1 - (1.011975)^-56))]
PMT = $294486 × 0.022369
PMT = $6587.46

Therefore, the equal quarterly payment is $6587.46. Rounded to 2 decimal places, the answer is 6587.46.

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Based on: Tadelis, S. (2013). Game theory : an introduction. Princeton University Press.
Consider the Bertrand game with c1(q1) = 100q1 and c2(q2) = 120q2, demand equal to p = 10000 − q, and where firms must choose prices in increments of twenty HUF. The whole demand goes to the firm which offers lower prices and if both firms have the same price, the market is shared equally.
a) How many Nash equilibria in pure strategies does the game have? Describe them.
b) What happens to the set of equilibria in pure strategies if a third firm enters the market with c3(q3) = 100q3?

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a) The Bertrand game has only one Nash equilibrium in pure strategies. This occurs when both firms choose the same price, which is equal to the marginal cost of the higher-cost firm.

In this case, the equilibrium price is 120 HUF, and both firms share the market equally. Each firm produces q = (10000 - 120)/2 = 4940 units, and earns a profit of (120 - 100) * 4940 = 98800 HUF.

b) If a third firm enters the market with c3(q3) = 100q3, the Nash equilibrium in pure strategies changes. Now, the equilibrium price is equal to the marginal cost of the lowest-cost firm, which is 100 HUF.

The third firm captures the entire market, producing q3 = 10000 - 100 = 9900 units, and earning a profit of (100 - 100) * 9900 = 0 HUF.

The other two firms do not produce anything, and earn zero profits. Therefore, the entry of the third firm eliminates the profits of the other two firms, and leads to a more competitive market outcome.

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Assignment InstructionsWrite a targeted cover letter and a resume for either a dream job or a job posting you have found that would be suitable. For the assignment, you will conduct research on the target company, and analyze your own knowledge, skills and abilities according to the position for which you are applying.DRAFT COPY: Ensure your resume and cover letter is saved in pdf form as you will be sharing with your instructor and classmates in an activity.FINAL: FINAL RESUME AND COVER LETTER MUST BE SUBMITTED as a pdf and uploaded onto DROPBOX by the due date.Cover LetterWrite a cover letter for a position (maximum 1 page). Please follow business letter formatting, as indicated below. Use the job advertisement or position description to target your letter specifically to a company and position. For your letter, also design a professional-looking letterhead.Cover Letter formatCover Letter structureGrading Criteria – 15 pts1" margins (or as close as possible)Full-block styleSingle spaced with a space between paragraphsArial or Times New Roman font, 11 or 12 pt (except for your letterhead)Printed/Published as a pdfYour name and address (letterhead)DateName, title, and address of recipientSalutationReference lineIntroductory paragraphBody of letterConclusion (asking for a next step/interview)Complimentary close ("Sincerely," followed by 3 blank lines)Signature and typed name, include your title - Administrative Professional or Administrative AssistantLetter format (5)Content & effectiveness of the letter (5)Grammar and punctuation, error-free (5)ResumeIn a maximum of two pages, create a resume appropriate for the specific job for which you are applying. Use the job advertisement and/or position description to target your letter specifically to a company and position.When developing your resume, consider what you want the prospective employer to learn about you in under ten seconds. Do not use more than two distinct fonts – one for headings and one for text. Your resume should contain the following elements:Name and contact information (use the same letterhead design as the cover letter)Profile or Career ObjectiveSkills Summary / Summary of Qualifications – this will appear following your objective/profile and a great way to highlight your skills in the areas of accounting, technical, administrative, business communications, etc.)Education (include program (use proper name), educational institution, dates and locations – for current program, indicate expected graduation date)Work experience (include dates, locations, and descriptions of duties, "power" words, incomplete sentences and parallel construction for lists and bullets)Other relevant sections, such as (note that these sections will depend on the type of resume format used and what is applicable):Accomplishments & AwardsCommunity involvementProfessional associationsResume formatResume structureGrading Criteria – 25 pts1" marginsFull-block styleSingle spaced with a space between paragraphsArial or Times New Roman font, 11 or 12 pt (ensure font matches your cover letter)Printed on quality paper (final copy only)You may choose a structure you feel is most appropriate to your skills/employment history. Use LinkedIn Learning Resource as a guideNote: Do not use resume templates, as they can be difficult to reviseResume format, design and effectiveness of presentation (5)Effectiveness and/or Relevance of information to the position (10)Grammar, spelling, punctuation, parallel construction of lists (5)

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It seems like you are looking for help with creating a targeted cover letter and resume for a specific job posting or dream job. Here are some tips to help you with this assignment:

1. Conduct research on the target company: Before you start writing your cover letter and resume, make sure to do some research on the company you are applying to. This will help you tailor your cover letter and resume to the specific job and company.

2. Analyze your own knowledge, skills, and abilities: Take some time to think about what skills and experiences you have that are relevant to the job you are applying for. This will help you highlight these skills and experiences in your cover letter and resume.

3. Follow the cover letter and resume format and structure: Make sure to follow the specific format and structure outlined in the assignment instructions. This includes using the correct margins, font size, and spacing.

4. Use "power" words and parallel construction: When describing your duties and accomplishments in your resume, make sure to use "power" words that show action and achievement. Additionally, use parallel construction for lists and bullets to make your resume easy to read.

5. Proofread for grammar, spelling, and punctuation: Make sure to proofread your cover letter and resume for any grammar, spelling, or punctuation errors. This will help ensure that your documents are error-free and professional-looking.

Overall, make sure to tailor your cover letter and resume to the specific job and company you are applying to, highlight your relevant skills and experiences, and follow the specific format and structure outlined in the assignment instructions. Good luck with your assignment!

20X1 Comparative Balance Sheet Liabilities & Stockholders' 20X0 Equity Stockholders' equity: Common stock 428.800 20X1 20X0 473,800 150,000 150,000 Assets Fixed assets: Property, plant and equipment Less accumulated depreciation Net property, plant and equipment (50,800) (45,800) Retained earnings 223,000 200,000 423,000 373,000 350,000 term 423,000 Total stockholders' 383.000 equity Long 383,000 liabilities: Long-term debt Total long-term 18,000 liabilities Current liabilities: 15,000 120,000 80,000 21,000 120,000 Total fixed assets Current assets: Cash and cash equivalents Short-term investments Accounts receivables Inventories Total current assets 80,000 18,000 85,000 80,000 122,000 12,000 110,000 11,000 204,000 75,000 Accounts payable 60,000 Income tax payables Total current 168,000 liabilities Total liabilities Total liabilities & 551,000 stockholders' equity 134,000 254,000 121,000 201,000 Total assets 627,000 627,000 551,000 Comparative Income Statement 20X1 Sales 500,000 Cost of goods (315,000) Gross margin 185,000 Selling expenses (60,000) General and administrative expenses (60,800) Net operating income 64,200 Interest expenses (7,500) Income before taxes 56,700 Tax expenses (20,000) Net income 36,700 20X0 420,000 (254,000) 166,000 (65,000) (49,800) 51,200 (6,500) 44,700 (15,000) 29,700

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After deducting taxes of 20,000, the net income was 36,700.

The 20X1 Comparative Balance Sheet and the 20X1 Income Statement show the following:

- Liabilities: The total liabilities in 20X1 was 551,000, which included 18,000 in long-term debt and 168,000 in current liabilities (accounts payable of 60,000 and income tax payables of 120,000).

- Stockholders' Equity: The total stockholders' equity in 20X1 was 383,000, which was composed of common stock of 428,800, retained earnings of 223,000 and a total of 150,000 from 20X0.

- Assets: The total assets in 20X1 was 627,000, which included fixed assets (property, plant, and equipment of 423,000) and current assets (cash and cash equivalents of 80,000, short-term investments of 85,000, accounts receivables of 110,000 and inventories of 11,000).

- Income Statement: The net income in 20X1 was 36,700 which was derived from sales of 500,000, cost of goods of 315,000, gross margin of 185,000, selling expenses of 60,000, general and administrative expenses of 60,800, and interest expenses of 7,500.

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