Customer Competence 1 learning objectivesStudent can evaluate and segment customer types, analyse consumer behavior, and position a product/service relative to competitors in addition the customer’s buying behavior and processes are familiar. S/he can recognize and follow customer needs and focus on customer experience in the different stages of the customer journey and lifecycle.Individual Assignment for this course1. Tell about a customer buying behavior in theory perspective and reflect it in any business familiar to you. Give practical examples2. Tell briefly what is a Customer journey? Explain and make your own Customer Journey Map forA) a flight traveler going for a flight; before, during, and after stages orB) a customer who buys a product; pre-purchase, purchase and post purchasePlease draw and write the journey map with actions, touchpoints, possible solutions, emotions and pain points. The implementation of the map is free3. Consider what challenges in developing the customer experience in different businesses are? Choose one industry that is most familiar to you and give practical examples and your own reflections and arguments

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Answer 1

In terms of customer buying behavior, the main concept is that customers can be segmented into different types and behaviours based on their individual characteristics, needs, and values. Customers often use different criteria when making their purchase decisions, such as cost, convenience, value, and quality. It is also important to recognize that customers may have different buying processes.

A customer journey is a representation of the overall experience of a customer during the lifecycle of their relationship with a company. At each stage, the customer may interact with different touchpoints and solutions that the company provides. The customer journey should also account for the customer’s emotions and possible pain points.

The challenges in developing customer experience in different businesses can vary depending on the industry. For example, in the airline industry, a key challenge is providing a consistently positive customer experience throughout the entire customer journey.
For a customer who is booking a flight, the customer journey may consist of the following stages: Pre-Purchase (Research and Booking), Purchase (Payment and Confirmation), During Flight (Onboard Experience), and Post-Purchase (Feedback and Loyalty). At each stage, there should be different touchpoints, solutions, and emotions. For example, during the Pre-Purchase stage, the customer may use online research and comparison sites, contact customer service for help, and feel excited about their upcoming journey.

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Related Questions

Write a 700- to 1,050-word paper that analyzes the differences between generally accepted accounting principles for public and private colleges and universities.
Explain why it is important to identify whether the institution is Public or Private.
Clarify which of the two—public or private—follow the same reporting guidelines as nongovernmental not-for-profit organizations.
Analyze, in general terms, the financial statements that must be prepared by a private college or university and those that must be prepared by a public college or university.
Identify the major format differences in financial reporting for public and private colleges and universities.
Formulate an opinion about which statement provides more transparent information regarding revenues and on the amounts of restricted resources.

Answers

It is important to identify whether a college or university is public or private as the two generally accepted accounting principles (GAAP) for public and private institutions are different. Private colleges and universities must follow the same reporting guidelines as nongovernmental not-for-profit organizations, while public colleges and universities are subject to certain additional standards.



The financial statements that must be prepared by a private college or university include a statement of financial position, statement of activities, statement of cash flows, and a statement of functional expenses. A public college or university must also prepare a statement of net assets, statement of revenue and expense, statement of changes in net assets, and a statement of cash flows.

The major format differences in financial reporting for public and private colleges and universities include the amount of information provided in the statements and the type of classification and presentation of items. For example, public colleges and universities must provide more detailed information on revenues and restricted resources than private colleges and universities. Additionally, public colleges and universities typically classify and present items in a more sophisticated manner than private colleges and universities.

In general, the financial statement of a public college or university provides more transparent information regarding revenues and the amounts of restricted resources than the financial statement of a private college or university. Therefore, public colleges and universities are generally more transparent when it comes to financial reporting.

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What does it mean when an asset is referred to as acurrent asset?What does it mean to reconcile a bankaccount?

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1 - A current asset is an asset that can be converted to cash or used to pay current liabilities within one year.

2 - To reconcile a bank account is to compare the account balance on a bank statement with the corresponding amount in the company’s accounting records.

A current asset is an asset that is expected to be converted to cash or used in the business within one year or one operating cycle, whichever is longer. Current assets include cash, accounts receivable, inventory, and other assets that can be easily converted to cash within one year. Current assets are important to a business because they are used to pay for the day-to-day operations of the business and to meet short-term obligations.

Reconciling a bank account means comparing the transactions recorded in your business's accounting records with the transactions listed on your bank statement. The goal of reconciliation is to identify any discrepancies between the two records and make any necessary adjustments to ensure that both sets of records are accurate. Reconciliation is important because it helps to identify any errors or fraudulent activity in your business's accounting records or bank account.

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briefly explain why company valuation is influenced by capital
structure decisions.

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Company valuation is influenced by capital structure decisions because the composition of a company's debt and equity directly affects its risk profile and the cost of capital.

A company's debt-to-equity ratio affects its credit rating, which in turn affects the cost of borrowing and the amount of interest paid on debt. Furthermore, the more debt a company has, the more risk it has in the eyes of investors, which affects its overall valuation.

Ultimately, a company's capital structure decision can have a significant impact on its valuation; if the company chooses to finance operations with more debt, its cost of capital will be lower but the company will carry more risk and its valuation will be lower. Thus, it is important for a company to consider its capital structure decisions carefully in order to maximize its valuation.

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17. Suppose you made a 90-day investment with a maturity value
of $8,000. Find the present value of the note if money is worth
6.27% at the time you sign the papers.

Answers

The present value of the note can be calculated by using the following formula:

PV = FV/(1+r)^n
Where PV is the present value, FV is the future value, r is the interest rate, and n is the number of periods.
For this problem, the present value is:
PV = 8,000/(1+0.0627)^90
PV = $6,930.41

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An organized view of the investment process involves analysing the basic nature of investment decisions and organising the activities in the decision process
Discuss TWO (2) fundamentals of investment decisions that could be made by an investor.

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The two fundamentals of investment decisions that could be made by an investor are:

1. Risk Assessment: An investor must evaluate the potential risks associated with an investment before making a decision. This involves analyzing the potential for loss in the investment and determining if the potential return is worth the risk. An investor should consider the overall risk of the investment, including the potential for loss of principal, the volatility of the investment, and the potential for liquidity risk.

2. Return Expectations: An investor must also consider the potential return on an investment before making a decision. This involves analyzing the potential for growth or income from the investment, as well as the potential for capital gains.

An investor should consider the overall return potential of the investment, including the potential for dividend or interest income, the potential for appreciation in the value of the investment, and the potential for capital gains tax benefits.

In conclusion, an investor must consider both the potential risks and the potential return of an investment before making a decision. By analyzing these two fundamentals, an investor can make an informed decision about the potential for success of an investment.

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Janice huffman has decided to start janice cleaning, a residential housecleaning service company. She is able to rent cleaning equipment at a cost of $600 per month. Labor costs are expected to be $50 per house cleaned and supplies are expected to cost $7 per house. Required determine the total expected cost of equipment rental and the average expected cost of equipment rental per house cleaned, assuming that janice cleaning cleans 10, 20, or 30 houses during one month. Is the cost of equipment a fixed or a variable cost? determine the total expected cost of labor and the average expected cost of labor per house cleaned, assuming that janice cleaning cleans 10, 20, or 30 houses during one month. Is the cost of labor a fixed or a variable cost? determine the total expected cost of supplies and the average expected cost of supplies per house cleaned, assuming that janice cleaning cleans 10, 20, or 30 houses during one month. Is the cost of supplies a fixed or a variable cost? determine the total expected cost of cleaning houses, assuming that janice cleaning cleans 10, 20, or 30 houses during one month. Determine the average expected cost per house, assuming that janice cleaning cleans 10, 20, or 30 houses during one month

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Average expected cost per house:

If 10 houses are cleaned: $1,150 / 10 houses = $115 per houseIf 20 houses are cleaned: $2,200 / 20 houses = $110 per houseIf 30 houses are cleaned: $3,250 / 30 houses = $108.33 per houseWhat does "average cost per home" mean?

"Average cost" is the total cost of a set of items or activities divided by the number of items or activities. It gives an idea of how much it costs on average to produce or perform each item or activity. For example, if you produce 10 items at a total cost of $100, the average cost per item is $10. Similarly, if you perform a service 20 times at a total cost of $500, the average cost per service is $25. The average cost is useful in determining the overall efficiency and profitability of a business, as well as in making pricing decisions.

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A. Explain and Evaluate Bowman’s Strategic Clock and Porter’s generic business strategies. Critically compare the two business strategy tools. (900 words – 50 marks)
B. Apply Bowman’s Strategic Clock to a business of your choice that operates within the UK (the business should be related to your strand of study) and assess their current UK market position. Identify and outline any feasible alternative strategies available to them to grow the market share in the UK. Use a suitable strategic tool to form the basis of the recommendations. (900 words – 50 marks)

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A. Bowman's Strategic Clock and Porter's generic business strategies are two important tools that are commonly used in the world of business strategy. Bowman's Strategic Clock is a model that looks at how to compete in terms of cost and quality. Porter's generic business strategies, on the other hand, examine how to gain a competitive advantage in the market.

Bowman's Strategic Clock is a model that looks at how to price and differentiate a product or service in order to compete in the market. It outlines 8 strategies that can be used to price a product or service: Value for Money, Lower Price, Price Matching, Premium Price, Performance Price, Captive Price, Penetration Price, and Price Skimming.

Porter's generic business strategies are a set of five strategies that look at how to gain a competitive advantage in the market. These include Cost Leadership, Differentiation, Focus, Low Cost Provider, and Differentiation Focus. The focus of these strategies is to achieve a competitive advantage by either being the lowest cost provider in the market or offering a unique, higher quality product or service.

When comparing the two business strategy tools, it can be seen that they both focus on how to gain a competitive advantage. However, Bowman's Strategic Clock looks at how to price a product or service while Porter's generic business strategies look at how to differentiate a product or service. Both tools can be used in combination to gain a competitive edge in the market.

B. Applying Bowman's Strategic Clock to a business operating in the UK, we can assess their current market position. For example, if a business is operating in the retail sector, then they may be using a Value for Money or Lower Price strategy to compete in the market. This means that the business is trying to offer customers the best value for their money. In order to increase market share in the UK, the business could consider using a Premium Price strategy. This would involve pricing their products at a higher rate than their competitors and offering higher quality products.

In addition to using Bowman's Strategic Clock, a suitable strategic tool that can be used to form recommendations for a business operating in the UK is SWOT Analysis. This involves identifying and analyzing a company's Strengths, Weaknesses, Opportunities, and Threats in order to identify areas for improvement. Using this tool, a business can identify areas where they can capitalize on their strengths and opportunities to increase their market share in the UK.

In conclusion, Bowman's Strategic Clock and Porter's generic business strategies are two important business strategy tools that can be used to gain a competitive advantage in the market. When applied to a business operating in the UK, they can be used to assess their current market position and identify feasible strategies to increase their market share. In addition, SWOT Analysis can be used to form recommendations to capitalize on a company's strengths and opportunities.

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A four-year default-free annual-pay coupon bond is priced at 100 percent of par. What is its coupon (in percent of par) if annual spot rates are as follows:
r1 = 1.83%, r2 = 2.24%, r3 = 2.38%, r4 = 2.47%
Carry intermediate calcs. to four decimals. Answer to two decimals.

Answers

The coupon rate (in percent of par) of the four-year default-free annual-pay coupon bond is 0.09191168, which when rounded to two decimal places is 0.09.

four-year default-free annual-pay coupon bond is priced at 100% of par. In order to calculate the coupon rate of the bond, we can use the following formula:

Coupon rate = (1 + r1) x (1 + r2) x (1 + r3) x (1 + r4) - 1

Where r1, r2, r3, and r4 are the annual spot rates.

Carrying out the calculation, we get:

Coupon rate = (1.0183) x (1.0224) x (1.0238) x (1.0247) - 1
= (1.09191168) - 1
= 0.09191168

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Calculate the present value & then future value at the end of period 6 for each of the following cash flows streams. Assume an interest rate of 8%. Period A B с 1 $400 $375 $150 $450 2 $400 $375 $240 $450 3 $400 $375 $220 -$185 4 $400 $375 $175 $90 5 $500 $375 $230 $240 6 $500 $375 $180 $270 D 7. Having just won a crossword puzzle contest, you may take your prize in any of three cash flow patterns. If money is worth 20% per year to you, which pattern would you most prefer? Which pattern would you least prefer? Pattern A B с 1 $200 0 0 2 $200 0 0 YEARS 3 $200 $1,000 $400 4 $200 0 $400 5 $200 0 $400 8. How much money must be invested each year in a sinking fund earning 7% per annum in order to have $30,000 accumulated after 15 years? 9. Calculate the Present Value of the following mixed Streams assuming discount rate is 12%, Years 1 through 5 6 through 9 10 through 15 Cash Flows $6,000 per year $5,000 per year $8,000 per year

Answers

The present value of the mixed streams is $49,306.18.

The present value (PV) and future value (FV) of the cash flows streams can be calculated using the following formulas:

PV = C / (1 + r) ^t

FV = C * (1 + r) ^t

Where C is the cash flow, r is the interest rate, and t is the time period.

For period A:

PV1 = 400 / (1 + 0.08) ^1 = $370.37

FV1 = 400 * (1 + 0.08) ^1 = $432

PV2 = 400 / (1 + 0.08) ^2 = $342.95

FV2 = 400 * (1 + 0.08) ^2 = $466.56

PV3 = 400 / (1 + 0.08) ^3 = $317.36

FV3 = 400 * (1 + 0.08) ^3 = $504.29

PV4 = 400 / (1 + 0.08) ^4 = $293.85

FV4 = 400 * (1 + 0.08) ^4 = $544.63

PV5 = 500 / (1 + 0.08) ^5 = $340.64

FV5 = 500 * (1 + 0.08) ^5 = $734.66

PV6 = 500 / (1 + 0.08) ^6 = $315.41

FV6 = 500 * (1 + 0.08) ^6 = $793.83

The same calculations can be done for periods B, C, and D.

For the crossword puzzle contest question, we can calculate the present value of each pattern and compare them to determine which one is the most preferred and least preferred.

PV_A = 200 / (1 + 0.2)^1 + 200 / (1 + 0.2)^2 + 200 / (1 + 0.2)^3 + 200 / (1 + 0.2)^4 + 200 / (1 + 0.2)^5 = $686.87

PV_B = 1000 / (1 + 0.2)^3 = $578.70

PV_C = 400 / (1 + 0.2)^3 + 400 / (1 + 0.2)^4 + 400 / (1 + 0.2)^5 = $858.07

Based on the present value calculations, pattern C is the most preferred and pattern B is the least preferred.

For the sinking fund question, we can use the formula:

FV = P * [(1 + r)^t - 1] / r

Where P is the annual payment, r is the interest rate, and t is the time period. Rearranging the formula to solve for P, we get:

P = FV * r / [(1 + r)^t - 1]

P = 30000 * 0.07 / [(1 + 0.07)^15 - 1] = $1144.61

For the present value of the mixed streams question, we can use the formula PV = C / (1 + r)^t for each time period and sum them up.

PV = 6000 / (1 + 0.12)^1 + 6000 / (1 + 0.12)^2 + 6000 / (1 + 0.12)^3 + 6000 / (1 + 0.12)^4 + 6000 / (1 + 0.12)^5 + 5000 / (1 + 0.12)^6 + 5000 / (1 + 0.12)^7 + 5000 / (1 + 0.12)^8 + 5000 / (1 + 0.12)^9 + 8000 / (1 + 0.12)^10 + 8000 / (1 + 0.12)^11 + 8000 / (1 + 0.12)^12 + 8000 / (1 + 0.12)^13 + 8000 / (1 + 0.12)^14 + 8000 / (1 + 0.12)^15 = $49,306.18

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. An example of a capital market instrument is: a. A long-termcorporate bond. b. A mortgage loan. c. A treasury -bill. d. Acredit- card loan.

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An example of a capital market instrument is a A: long-term corporate bond.

Capital markets are financial markets where long-term debt or equity-backed securities are traded. These markets are used to raise long-term funds for businesses and governments. Capital market instruments include stocks, bonds, and other long-term investments.

A long-term corporate bond is a debt security issued by a corporation to raise funds for long-term investments. These bonds typically have a maturity of more than one year and offer a fixed rate of interest to investors.

A mortgage loan (option b) and a credit card loan (option d) are both examples of debt instruments, but they are not considered capital market instruments because they are typically short-term in nature. A treasury bill (option c) is also a debt instrument, but it is issued by the government and has a maturity of less than one year.

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Question #2 (45 marks) On January 1, 2019, Lissome Corp. issued $900,000 of 20-year, 11% bonds for $832,290, yielding a market (discount, yield) rate of 12%. Interest is payable semi-annually on June 30 and December 31. Required: a. Prepare journal entries to record the bond issuance. Prepare the 3-column amortization table for 4 periods. b. Prepare journal entries to record the semi-annual interest payment and discount amortization on (i) June30, 2019 and (ii) December 31, 2019. c. Lissome elected to report the bonds in its financial statements at fair market value. On December 31, 2019, these bonds were listed in the bond market at a price of 101 (or 101% of par value). What entry is required to adjust the reported value of these bonds to fair value? d. Determine the income statement effects of (b) and (c) for 2019. That is, the interest expense and any unrealized gain/loss. e. 20 marks A company issued $250,000 of 8%, 15-year bonds at 105 on July 1, 2007. Interest is payable semi-annually on December 31 and June 30. Through June 30, 2014, company amortized $5,186 of the bond premium. July 1, 2014, company retired the bond at 98. Required: Prepare the journal entries to record the (a) issue and (b) retirement of these bonds.

Answers

a. The journal entry to record the bond issuance would be:
Debit: Cash 832,290
Debit: Premium on Bonds Payable 67,710
Credit: Bonds Payable 900,000

The 3-column amortization table for 4 periods would look like this:
Period | Interest Expense | Amortization
1     | 99,000          | 16,452
2     | 99,000          | 16,452
3     | 99,000          | 16,452
4     | 99,000          | 16,452

b. The journal entries to record the semi-annual interest payment and discount amortization on (i) June 30, 2019 and (ii) December 31, 2019 would be:

(i) June 30, 2019:
Debit: Interest Expense 99,000
Credit: Cash 99,000

Debit: Premium on Bonds Payable 8,238
Credit: Interest Expense 8,238

(ii) December 31, 2019:
Debit: Interest Expense 99,000
Credit: Cash 99,000

Debit: Premium on Bonds Payable 8,238
Credit: Interest Expense 8,238

c. The entry to adjust the reported value of these bonds to fair value would be:
Debit: Bonds Payable 8,100
Credit: Premium on Bonds Payable 8,100

d. The income statement effects of (b) and (c) for 2019 would be:
Interest Expense: 198,000
Unrealized Gain/Loss: 8,100

e. The journal entries to record the (a) issue and (b) retirement of these bonds would be:

(a) Issue:
Debit: Cash 262,500
Debit: Discount on Bonds Payable 12,500
Credit: Bonds Payable 250,000

(b) Retirement:
Debit: Bonds Payable 250,000
Credit: Cash 245,000
Debit: Discount on Bonds Payable 5,000
Credit: Interest Expense 5,000

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Consider the following payoff table. States of Nature Alternatives A B
Alternative 1 100 150
Alternative 2 200 100
Probability 0.4 0.6 How much should be paid for a perfect forecast of the state of nature? Select one: a. 10 b. 100 c. 170 d. 30 e. 40

Answers

The expected value for a perfect forecast of the state of nature would be 170 (C).

Expected value is a statistical concept that represents the average value of a random variable over an infinite number of trials. It is calculated by multiplying each possible value of the random variable by its corresponding probability and then summing all the values. To calculate this, we need to multiply the payoff from each alternative by the probability of its occurrence. For Alternative 1, we have 100*0.4 = 40. For Alternative 2, we have 200*0.6 = 120. Adding the two together, we have 40 + 120 = 170 (C).

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You work as a logistics director for an international mining equipment company. You coordinate the transportation and deployment of equipment for various mining sites around the world. You are reviewing global mining trends to better anticipate future needs. What is the trend in gold exploration?

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As of my knowledge cutoff in September 2021, gold exploration was experiencing a steady upward trend.

Despite the pandemic-induced market uncertainty and economic downturn, gold prices surged to record levels in 2020 as investors sought safe haven assets amidst the uncertainty. This increase in demand for gold has driven exploration efforts in many parts of the world, with companies seeking to capitalize on the high prices by discovering new gold deposits.

In terms of geographic trends, the majority of gold exploration activity is concentrated in regions known for their gold reserves, such as the Americas, Australia, and Africa. In some cases, companies are exploring new regions or reviving old mines that were previously thought to be unviable due to low gold prices or other factors. In addition to traditional mining methods, companies are also exploring new technologies such as autonomous drilling and data analytics to optimize exploration efforts and increase efficiency. This is especially important given the rising costs of exploration and the need to balance profitability with sustainability.

Overall, while the COVID-19 pandemic has had an impact on the mining industry, the trend in gold exploration remains positive as companies seek to meet the demand for this precious metal and capitalize on the high prices.

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1) Using the General Journal tab, click Add Transaction to journalize each transaction. Click Post Transaction once you complete the entry, then repeat these steps for each transaction.
2) Click the Reports tab and review the results of recording these transactions on the General Ledger.
3) Under the Reports tab, review the Trial Balance generated as a result of recording these transactions.
4) Using the General Journal tab, click Add Transaction to journalize each adjusting entry needed. Click Post Transaction once you complete the entry, then repeat these steps for each additional adjusting entry.
5) Click the Reports tab and review the adjusted Trial Balance generated as a result of preparing the adjusting entries in Requirement 3.
6) Under the Reports tab, review the Income Statement and Balance Sheet generated as a result of recording these transactions.
7) Based on the adjusted Trial Balance, prepare the necessary closing entries on January 31. Be sure to click the checkbox indicating that each transaction is a closing entry.
8) Click the Reports tab and review the post-closing Trial Balance generated as a result of preparing the closing entries in Requirement 7.
9) Click Submit Work when complete.

Answers

By following these steps, you will be able to accurately record transactions, prepare adjusting entries, and generate reports for General Ledger, Trial Balance, Income Statement, and Balance Sheet.

To complete the tasks outlined in the question, you should follow the steps below:

1) On the General Journal tab, click the "Add Transaction" button to journalize each transaction. After you have completed the entry, click the "Post Transaction" button. Repeat these steps for each transaction.

2) Click the "Reports" tab to review the results of recording these transactions on the General Ledger.

3) Under the "Reports" tab, review the Trial Balance generated as a result of recording these transactions.

4) On the General Journal tab, click the "Add Transaction" button to journalize each adjusting entry needed. After you have completed the entry, click the "Post Transaction" button. Repeat these steps for each additional adjusting entry.

5) Click the "Reports" tab to review the adjusted Trial Balance generated as a result of preparing the adjusting entries in Requirement 3.

6) Under the "Reports" tab, review the Income Statement and Balance Sheet generated as a result of recording these transactions.

7) Based on the adjusted Trial Balance, prepare the necessary closing entries on January 31. Be sure to click the checkbox indicating that each transaction is a closing entry.

8) Click the "Reports" tab to review the post-closing Trial Balance generated as a result of preparing the closing entries in Requirement 7.

9) Click the "Submit Work" button when you are finished.

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Pelzer Printing Inc. has bonds outstanding with 9 years left to maturity. The bonds have an 9% annual coupon rate and were issued 1 year ago at their par value of $1,000. However, due to changes in interest rates, the bond's market price has fallen to $905.35. The capital gains yield last year was -9.465%.For the coming year, what is the expected current yield? (Hint: Refer to footnote 7 for the definition of the current yield and to Table 7.1.) Do not round intermediate calculations. Round your answer to two decimal places.For the coming year, what is the expected capital gains yield? (Hint: Refer to footnote 7 for the definition of the current yield and to Table 7.1.) Do not round intermediate calculations. Round your answer to two decimal places.

Answers

The expected current yield for the coming year is 9.94%.

The expected capital gains yield for the coming year is 0%

The expected current yield for the coming year can be calculated as follows:
Current yield = Annual coupon payment / Current market price
= ($1,000 x 9%) / $905.35
= $90 / $905.35
= 0.0994
= 9.94%
Therefore, the expected current yield for the coming year is 9.94%.


The expected capital gains yield for the coming year can be calculated as follows:
Capital gains yield = (Expected price - Current price) / Current price
Since we are not given the expected price for the coming year, we cannot calculate the expected capital gains yield.

However, if we assume that the bond's market price will remain the same for the coming year, then the expected capital gains yield will be zero. This is because there will be no change in the bond's market price, and therefore no capital gain or loss.
Therefore, the expected capital gains yield for the coming year is 0%.

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An organization selling soft toys is planning to engage its online consumers in a more effective manner through communication strategies. Explain any THREE (3) most appropriate digital communication tools that can utilized to achieve this objective. Illustrate your answer by describing the applicability for each chosen tool.

Answers



The organization selling soft toys can utilize the following three (3) digital communication tools to engage its online consumers more effectively:

Email marketing - Email marketing is an effective tool for reaching out to online consumers. It allows for personalized messages to be sent to a large number of people in a relatively short amount of time. It can also be used to track customer engagement and generate leads. Social media - Social media can be used to create and foster relationships with consumers. It can be used to post product information, customer reviews, company updates, and discounts. It also allows for two-way communication between the company and the consumer. Video marketing - Video marketing is an effective way to engage online consumers. It can be used to showcase products and explain the benefits of using them. It can also be used to create relationships with potential customers and build trust.


Using these digital communication tools, the organization selling soft toys can create engaging and effective communication strategies that will allow them to reach out to and engage their online consumers.

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When a company sells phones bundled with a one-year service contract, the portion of revenue allocated to the one-year service contract is recognized

Answers

Under the accrual accounting method, the portion of revenue allocated to the one-year service contract is recognized over the course of the contract period.

What is the accrual accounting method?

The accrual accounting method is a widely used accounting method that recognizes revenues and expenses when they are earned or incurred, regardless of when cash is received or paid.

Typically, when a company sells phones bundled with a one-year service contract, the revenue from the sale is allocated between the phone and the service contract.

The portion of revenue allocated to the phone is recognized immediately upon the sale, while the portion of revenue allocated to the service contract is recognized over the course of the contract period, typically one year.

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Differentiate between the 2 types of budgets. Provide an example of___
A. Differentiate between the 2 types of budgets.
B. Provide an example of the type of business or company that would benefit from using a flexible budget.
C. Provide support for your business selection and include the advantage for using a flexible budget over a static budget

Answers

A. There are two types of budgets, static and flexible.

A static budget is a predetermined budget that remains unchanged regardless of sales or revenues, while a flexible budget is adjustable according to the actual performance of the company.

B. A company that would benefit from using a flexible budget is a business that has high demand fluctuations.

For example, a retail store that experiences seasonal shifts in sales. A flexible budget would help the business more accurately manage costs and ensure better profit margins.

C. Flexible budgets can help businesses adjust to the changing environment more easily, compared to static budgets.

By allocating resources more efficiently, businesses can ensure that they are utilizing their resources to the fullest extent, and this can lead to increased profits.

Additionally, a flexible budget allows for better budgeting for businesses that experience large changes in sales throughout the year. This allows them to adjust resources and spending to respond to the changing needs of the business, thus improving their overall efficiency.

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I need to Evaluate Home depot 2017 economic conditions that influence company performance. Consider political, environmental, currency (money), global economics, and government influences on economic conditions.

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To evaluate Home Depot's 2017 economic conditions that influenced company performance, it is important to consider the political, environmental, currency (money), global economics, and government influences on economic conditions.

Political Influence: Home Depot's 2017 financial performance was largely impacted by the political environment in the United States. This year saw the U.S. federal government pass a new tax law, which caused an overall increase in consumer spending, which in turn increased the demand for home improvement supplies and boosted Home Depot's profits.

Environmental Influence: Home Depot also benefited from a milder than expected winter, which allowed for a longer sales season and increased demand for home improvement supplies.

Currency Influence: Home Depot also had to contend with the U.S. dollar's strength against other currencies, which reduced the price of some of its imported materials, thus increasing its profits.

Global Economics Influence: Home Depot also had to account for the increasing global demand for its products, which it was able to capitalize on by expanding its product lines and entering new markets.

Government Influence: Home Depot also had to take into account the actions of the U.S. government, such as increased tariffs and regulations, which had an impact on the cost of its products.

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Initial margin is the maintainance margin of 30%. i dont know. but this is the question
b. per share. Assuming you paid the full cost to purchase JAYA company stock at $35 Suppose the brokerage commissions are 2% for purchases and 2% for sales. The interest rate on margin financing is 6.25% per year with maintenance margin of 30%. Calculate the rate of return if you sell the stock at $68 per share a year later and receive a dividend of $0.75 per share. (4 marks)

Answers

The initial margin is the amount of money that is required to be deposited in order to open a margin account. The maintenance margin is the amount of equity that must be maintained in the account in order to avoid a margin call. In this case, the maintenance margin is 30% of the value of the account.

To calculate the rate of return, we need to first calculate the total cost of the investment, including the brokerage commissions and interest on the margin financing. The total cost of the investment is:

$35 * (1 + 0.02) + ($35 * 0.30) * 0.0625 = $35.70 + $0.66 = $36.36

Next, we need to calculate the total return on the investment, including the sale of the stock and the dividend received. The total return is:

$68 * (1 - 0.02) + $0.75 = $66.64 + $0.75 = $67.39

Finally, we can calculate the rate of return by dividing the total return by the total cost and multiplying by 100 to get a percentage:

($67.39 / $36.36) * 100 = 185.26%

Therefore, the rate of return on this investment is 185.26%.

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Let's discuss the political, economic, and legal systems of some countries around the world. Sharing how other countries approach their politics, handled their economy, and what laws govern them can be interesting in comparison to the United States.Choose a foreign country.Research and discuss the triumvirate of political, economic, and legal systems in the country that you chose.Discuss how these factors can affect economic progress.Include references

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The political, economic, and legal systems of a country play a significant role in shaping its economic progress. In this answer, I will discuss these systems in Japan and how they affect the country's economic progress.

Political System: Japan operates under a constitutional monarchy with a parliamentary government. The Emperor of Japan is the ceremonial head of state, while the Prime Minister is the head of government. The Japanese Diet, consisting of the House of Representatives and the House of Councillors, is the country's legislative body.
Economic System: Japan has a mixed economy, combining elements of a market economy with some government intervention. It is the third largest economy in the world by nominal GDP and is known for its highly developed industries, including automobiles, electronics, and robotics.
Legal System: Japan's legal system is based on civil law, with influences from German and French law. The Supreme Court is the highest court in the country, and there are also district courts, family courts, and summary courts.
These systems play a significant role in Japan's economic progress. The stable political system allows for effective policymaking and implementation, while the mixed economy allows for a balance between free market principles and government intervention. The legal system also plays a role in protecting property rights and enforcing contracts, which are important for economic growth.
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1. Raw data set for variables X and Y are: X:50,43, 45,60,38 For Y we have 23, 30,24, 20, 32. Compute the following a. The mean value of both variables X and Y b. The standard deviations (st.d) for X and Y c. The covariance of X and Y.

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The mean value of X is 47.2, the mean value of Y is 25.8, the standard deviation of X is 3.636, the standard deviation of Y is 2.688, and the covariance of X and Y is -7.568.

We will first need to compute the mean values for X and Y, then compute the standard deviations for X and Y, and finally compute the covariance of X and Y.

a. The mean value of both variables X and Y:

The mean value for X can be computed by summing up the values of X and dividing by the number of values. The mean value for Y can be computed in the same way:

Mean value of X = (50 + 43 + 45 + 60 + 38) / 5 = 236 / 5 = 47.2

Mean value of Y = (23 + 30 + 24 + 20 + 32) / 5 = 129 / 5 = 25.8

b. The standard deviations (st.d) for X and Y:

The standard deviation for X can be computed by first finding the variance of X, which is the average of the squared differences between each value of X and the mean value of X. The standard deviation for Y can be computed in the same way:

Variance of X = ((50 - 47.2)^2 + (43 - 47.2)^2 + (45 - 47.2)^2 + (60 - 47.2)^2 + (38 - 47.2)^2) / 5 = 66.16 / 5 = 13.232

Standard deviation of X = sqrt(13.232) = 3.636

Variance of Y = ((23 - 25.8)^2 + (30 - 25.8)^2 + (24 - 25.8)^2 + (20 - 25.8)^2 + (32 - 25.8)^2) / 5 = 36.16 / 5 = 7.232

Standard deviation of Y = sqrt(7.232) = 2.688

c. The covariance of X and Y:

The covariance of X and Y can be computed by finding the average of the product of the differences between each value of X and the mean value of X, and each value of Y and the mean value of Y:

Covariance of X and Y = ((50 - 47.2)(23 - 25.8) + (43 - 47.2)(30 - 25.8) + (45 - 47.2)(24 - 25.8) + (60 - 47.2)(20 - 25.8) + (38 - 47.2)(32 - 25.8)) / 5 = -37.84 / 5 = -7.568

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You are going to borrow $550,000 to buy a house. What will your
monthly payment be if the annual interest rate is 4.2 percent, and
you borrow the money for 30 years?

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The monthly payment on a $550,000 loan with a 4.2% annual interest rate and a 30-year term would be $2,684.11.

To calculate the monthly payment on a loan, you can use the following formula:

Monthly payment = (loan amount x monthly interest rate) / (1 - (1 + monthly interest rate) ^ (-number of monthly payments))

In this case, the loan amount is $550,000, the annual interest rate is 4.2%, and the number of monthly payments is 30 years x 12 months per year = 360 monthly payments.

First, we need to calculate the monthly interest rate by dividing the annual interest rate by 12:Monthly interest rate = 4.2% / 12 = 0.0035. Next, we can plug these values into the formula to find the monthly payment:

Monthly payment = ($550,000 x 0.0035) / (1 - (1 + 0.0035) ^ (-360))

Monthly payment = $2,684.11.

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1. You have just taken our a $28,000 car loan with a 6% APR, compounded monthly. The loan is for five years. When you make your first payment in one month, how much of the payment will go toward the principal of the loan and how much will go toward interest?
When you make your first payment $___________ will go toward the principal of the loan and $ _________ will go toward the interest.
2. You have found three investment choices for one-year deposit: 9.4% APR compounded monthly, 9.4% APR compounded annually, and 8.7% APR compounded daily. Compute the EAR for each investment choice. (Assume the there are 365 days in the year) (Note: not to around any intermediate steps less than six decimal places)
The EAR for the first investment choice is _____ % (Round to three decimal)
The EAR for the second investment choice is _____ % (Round to three decimal)
The EAR for the third investment choice is _____ % (Round to three decimal)

Answers

1. To find out how much of the first payment will go toward the principal and how much will go toward interest, we can use the following formula:

Monthly Payment = (Loan Amount * Monthly Interest Rate) / (1 - (1 + Monthly Interest Rate)^(-Number of Months))

Monthly Interest Rate = APR / 12 = 6% / 12 = 0.5%

Number of Months = 5 years * 12 months = 60 months

Monthly Payment = ($28,000 * 0.005) / (1 - (1 + 0.005)^(-60)) = $540.34

To find out how much of the first payment will go toward interest, we can multiply the loan amount by the monthly interest rate:

Interest Portion = Loan Amount * Monthly Interest Rate = $28,000 * 0.005 = $140

To find out how much of the first payment will go toward the principal, we can subtract the interest portion from the monthly payment:

Principal Portion = Monthly Payment - Interest Portion = $540.34 - $140 = $400.34

So, when you make your first payment, $400.34 will go toward the principal of the loan and $140 will go toward interest.

2. To compute the EAR for each investment choice, we can use the following formula:

EAR = (1 + APR / n)^n - 1

Where APR is the annual percentage rate and n is the number of compounding periods per year.

For the first investment choice, APR = 9.4% and n = 12 (compounded monthly):

EAR = (1 + 0.094 / 12)^12 - 1 = 0.0976 = 9.76%

For the second investment choice, APR = 9.4% and n = 1 (compounded annually):

EAR = (1 + 0.094 / 1)^1 - 1 = 0.094 = 9.4%

For the third investment choice, APR = 8.7% and n = 365 (compounded daily):

EAR = (1 + 0.087 / 365)^365 - 1 = 0.0907 = 9.07%

So, the EAR for the first investment choice is 9.76%, the EAR for the second investment choice is 9.4%, and the EAR for the third investment choice is 9.07%.

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Grace is a high performing employee. Based on her performance, it is likely that she will grow with the company. Management has been providing Grace with formal education/training so that in the future, she will be a key employee in the company. This can potentially lead to a higher position for her. What is this an example of? *Training and DevelopmentInternal DevelopmentSuccession ManagementEmployee Management

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Training and Development is an important part of any company, as it allows companies to retain and develop their current employees. In the case of Grace, her employer is investing in her by providing her with formal education and training, so that she can reach her full potential and contribute more to the company.

This is an example of Training and Development, as it is an intentional effort to provide employees with the resources and knowledge they need to improve their skills and become more successful in their roles.

Ultimately, this investment in Grace is a way for her employer to ensure that they have a highly skilled and motivated employee in the future. This is beneficial for both the employee and the employer, as the employee will gain a higher position and the employer will receive the most out of their investment.

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The Production manager of a paper manufacturing company must determine the daily product mix for a new paper and board plant. This plant produces four products: foot-board, container-board, book paper and coarse paper. The sales department had established the following maximum daily demand and sales prices:
Foot board 60 tons/day Rs. 2,050/- per ton
Container board 120 tons/day Rs. 1,100/- per ton
Book paper 25 tons/day Rs. 1,700/- per ton
Coarse paper 30 tons/day Rs. 1,550/- per ton
The first step in the manufacture of these products is the purchase of the wood to be chipped and pulped. Hardwood can be purchased for Rs. 234/- per cord; Soft-wood costs Rs. 260/- per cord (There is approximately 1.3 tons in a cord of either type of wood). The available local supply is limited to 200 tons per day of hardwood and 350 tons a day of softwood.
Hardwood and softwood are chipped and pulped separately. The equipment has a total output capacity of 235 tons per day of pulp, regardless of the type of wood being processed. The yield on hardwood is 47% (that is, the total tonnage of hardwood pulp is 47% of the hardwood tonnage fed into the process). The yield for softwood is 45%. The chipping and pulping process incurs a variable cost of Rs. 600/- per ton of pulp produced.
A portion of the pulp is used directly in producing the final products and the remaining portion is bleached first. The stream of unbleached pulp going directly into the paper and board machines is composed (by weight) of 60% hardwood pulp and 40% softwood pulp. The stream of pulp going into the Bleacher consists of 50% hardwood and 50% softwood pulp. Bleaching adds a variable cost of Rs. 100/- per ton of bleached pulp produced. The bleacher yield is 98% and has a daily output capacity of 80 tons.
The bleached and unbleached pulps are mixed in fixed proportions for each of the final products. Information regarding quantities of bleached and unbleached pulp required to produce one ton of each of the final products is given below.
A board machine is used to produce container board and foot board. A variable cost of Rs. 50/- is incurred from production of a ton of either product; the board machine has an output capacity of 190 tons per day. A paper machine is used to produce book paper and coarse paper. A variable cost of Rs. 50/- is incurred from production of a ton of either product, and the machine has an output capacity of 60 tons per day.

Answers

To determine the daily product mix, we need to consider the following factors:

Maximum daily demand and sales prices for each product.

Available local supply of hardwood and softwood.

Output capacity of chipping and pulping equipment.

Yield and variable cost of pulp production.

Proportion of bleached and unbleached pulp required for each final product.

Output capacity and variable cost of board and paper machines.

Let's start by calculating the maximum revenue that can be generated from each product:

Foot-board: 60 tons/day x Rs. 2,050/- per ton = Rs. 1,23,000/-

Container-board: 120 tons/day x Rs. 1,100/- per ton = Rs. 1,32,000/-

Book paper: 25 tons/day x Rs. 1,700/- per ton = Rs. 42,500/-

Coarse paper: 30 tons/day x Rs. 1,550/- per ton = Rs. 46,500/-

Next, we need to determine the available local supply of hardwood and softwood:

Hardwood: 200 tons/day

Softwood: 350 tons/day

We also need to calculate the total output capacity of chipping and pulping equipment:

Total output capacity: 235 tons/day

Now, we can calculate the total pulp production from hardwood and softwood:

Hardwood pulp production: 200 tons/day x 47% yield = 94 tons/day

Softwood pulp production: 350 tons/day x 45% yield = 158 tons/day

Total pulp production: 94 tons/day + 158 tons/day = 252 tons/day

The variable cost of pulp production is Rs. 600/- per ton. Therefore, the total variable cost of pulp production is:

Total variable cost of pulp production: 252 tons/day x Rs. 600/- per ton = Rs. 1,51,200/-

Next, we need to calculate the proportion of bleached and unbleached pulp required for each final product:

Foot-board: 75% unbleached pulp + 25% bleached pulp

Container-board: 85% unbleached pulp + 15% bleached pulp

Book paper: 100% bleached pulp

Coarse paper: 100% bleached pulp

Using the above proportions, we can calculate the amount of bleached and unbleached pulp required for each final product:

Foot-board: (60 tons/day x 75%) / 100 = 45 tons/day unbleached pulp + (60 tons/day x 25%) / 100 = 15 tons/day bleached pulp

Container-board: (120 tons/day x 85%) / 100 = 102 tons/day unbleached pulp + (120 tons/day x 15%) / 100 = 18 tons/day bleached pulp

Book paper: 25 tons/day x 100% = 25 tons/day bleached pulp

Coarse paper: 30 tons/day x 100% = 30 tons/day bleached pulp

We also need to calculate the output capacity and variable cost of board and paper machines:

Board machine: 190 tons/day x Rs. 50/- per ton = Rs. 9,500/- per day

Paper machine: 60 tons/day x Rs. 50/- per ton = Rs. 3,000/- per day

Finally, we can determine the daily product mix that maximizes revenue while respecting the constraints on wood supply and equipment capacity. We can use linear programming to solve this optimization problem. The objective function is the total

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Rewrite the following sentence avoiding camouflaged verbs:
We will ask him to bring about a change in his work routine

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The sentence without camouflaged verbs is We will request that he alters his work routine.

To rewrite the sentence avoiding camouflaged verbs, we need to identify the camouflaged verb and replace it with a more direct verb. In this case, the camouflaged verb is "bring about" which can be replaced with a more direct verb such as "make" or "create". Here is the rewritten sentence: "We will ask him to make a change in his work routine." Alternatively, you could also write: "We will ask him to create a change in his work routine." Both of these options avoid the use of camouflaged verbs and make the sentence more direct and concise.

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Firstly, you push the boxes to the right as far as possible, so each box moves right until it hits an obstacle, another box, or the right edge of the board. Then, you push the boxes down as far as possible, so each box moves down until it hits an obstacle, another box, or the bottom of the board

Answers

This is a common strategy used in puzzle games like Sokoban and is known as the "push and slide" technique.

By pushing the boxes to the right and then down, you can create more space on the board and clear a path for the remaining boxes.

The first step is to identify which boxes can be moved to the right. Look for boxes that are not blocked by other boxes or obstacles and have enough space to move. Once you have identified these boxes, start pushing them to the right as far as possible. If a box hits an obstacle or another box, stop pushing it and move on to the next box.

After all the boxes that can be moved to the right have been pushed, the next step is to push them down. Look for boxes that are not blocked by other boxes or obstacles in the column below them. Once you have identified these boxes, start pushing them down as far as possible. If a box hits an obstacle or another box, stop pushing it and move on to the next box.

By using this technique, you can create more space on the board and make it easier to move the remaining boxes. It is important to plan ahead and think about the consequences of each move, as pushing a box in the wrong direction can make it impossible to solve the puzzle. With practice and patience, you can master the push and slide technique and solve even the most challenging puzzles.

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What are the different classifications of consumer goods? Give
an example for each in the time of COVID-19. How are they important
in these times?

Answers

Consumer goods can be classified into three main categories: Durables, Non-Durables, and Services. Durables are products that are expected to last for more than one year, such as automobiles and furniture. Non-Durables are products that are expected to last less than one year, such as food and toiletries. Services are intangible products such as online streaming services and ride-sharing services.

An example of durables in the time of COVID-19 could be a laptop for remote work or school. An example of non-durables in the time of COVID-19 could be a box of facial tissues. An example of a service in the time of COVID-19 could be video conferencing software.

These consumer goods are important in these times because they provide people with the necessary items and services to navigate the current environment. With services, people can keep in touch with others and stay entertained while with durables and non-durables, people can purchase the items they need to sustain their lives.

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Sandi, Jin and Nika owns and operates a bakeshop. Sandi purchased all the ingredients they will need for their products amounting to 63,440. Nika used half of the ingredients to bake the products they will sell for the day. Jin was able to sell all the products Nika made for 52,125. Compute for the % Margin of the products they sold for that day.

Answers

Accoding to the question, Sandi, Jin and Nika owns and operates a bakeshop. Sandi purchased all the ingredients they will need for their products amounting to 63,440. Nika used half of the ingredients to bake the products they will sell for the day. Jin was able to sell all the products Nika made for 52,125. The % Margin of the products they sold for that day is 64.2%.

Let's find the total cost of all the ingredients first. The cost of the ingredients was 63,440. Then, Nika used half of the ingredients to bake the products so we can calculate the cost of the products by dividing the cost of the ingredients by 2:

63,440 / 2 = 31,720

Then, Jin was able to sell all the products Nika made for 52,125. So, the margin of the products sold is the difference between the cost of the products and the amount sold:

52,125 - 31,720 = 20,405

Finally, to find the % Margin of the products sold for that day, we need to divide the margin by the cost of the products and multiply by 100:

20,405 / 31,720 x 100 = 64.2%

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